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Skills

  • Facilitation of family progress meetings
  • Divorce and custody issues
  • Collaborative visitation planning
  • Medicare and Medicaid applications
  • Child welfare policy compliance
  • Empathy and active listening
  • Communications
  • Child development knowledge
  • Depression and anxiety specialist
  • Adapting to family-specific needs

Work Experiences

  • Created individualized visitation plans.
  • Built supportive relationships with families.
  • Collaborated with social workers, attorneys, and mental health professionals to create individualized visitation plans, contributing to child welfare outcomes.
  • Provided comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
  • Collaborated with a team to create co-parenting workshops, which improved family communication during visits by 74% over procedure.
  • Deescalated high-conflict situations between family members, maintaining a calm and cooperative atmosphere.
  • Advocated for children's safety during visits, resulting in a 27% improvement in family reunification compliance.
  • Collaborated with process customers to determine their needs and deliver category service.
  • Gathered and provided information to coordinating agencies so that clients could receive the best possible guidance.
  • Answered 7 calls per one year to help customers with their questions and concerns.

Summaries

  • Ability to assess needs, plan treatment, and facilitate group or individual counseling sessions.
  • Committed child welfare advocate with expertise in promoting safe environments for children during supervised family visitations and parental rights advocacy.
  • 11 years of experience.
  • Strengths in vendor management and workflow optimization backed up by Miscellaneous training.
  • Applied conflict resolution techniques.
  • Advocated for 33% more favorable child outcomes.
  • Contributed to custody hearings.
  • Within Miscellaneous, senior Supervised Visitation Worker and outstanding performer in project management and stakeholder engagement.
  • Contributed to more informed court decisions.
  • Adept at maintaining effective communication with the judiciary system, providing factual visitation reports that directly contribute to fair and timely custody hearings.

Accomplishments

  • Collaborated with mental health professionals to refine visitation protocols, contributing to 35% improvement in child safety outcomes.
  • Guided parents through positive discipline techniques during visitations, contributing to a 48% increase in child-parent bonding sessions.
  • Documented and resolved initiative which led to process.
  • Facilitated prompt conflict resolution during visitations by addressing disruptive behavior in real-time, resulting in a 51% improvement in visitation quality.
  • Collaborated with team of 14 in the development of initiative.
  • Developed and implemented individualized visitation plans for 2 families, in collaboration with social workers, attorneys, and child welfare advocates.
  • Trained new supervised visitation workers on safety protocols and effective documentation techniques, resulting in 39% reduction in report errors.
  • Contributed to Summit Group's ongoing child safety advocacy by closely monitoring the emotional well-being of children during supervised visits.
  • Facilitated over 6 supervised visits, promoting secure child-parent interactions and reporting findings to the legal team in Raleigh.
  • Successfully partnered with family reunification specialists to resolve issues during visitations, facilitating smoother transitions for 15 families.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Freemason
  • National Association of Social Workers
  • Society for the Advancement of Family Violence Research
  • Member, Court Appointed Special Advocate (CASA) Program
  • Project Management Institute
  • International Association for Social Work with Groups (IASWG)
  • Supervised Visitation Network (SVN)
  • Jaycees
  • American Medical Informatics Association

Certifications

  • Apple Certified Associate (ACA)
  • Mental Health First Aid Certification – National Council for Mental Wellbeing
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect
  • Specialized Training in Child Abuse & Neglect Reporting Laws – Arizona
  • Nonviolent Crisis Intervention (NCI) Training
  • First Aid/CPR Certified
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR/AED Certified – program
  • CompTIA Security+

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