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Skills

  • Customs compliance
  • Project organization
  • Problem resolution
  • Supplier relationship management
  • Customer service
  • Attention to detail
  • Team building
  • Freight rate negotiation
  • First Aid/CPR
  • Supervision

Work Experiences

  • Looked at import and export documents to figure out what was in the cargo and then classified the items into different tariff or fee groups.
  • Oversaw the delivery of system project by standard team, which resulted in procedure.
  • Achieved a 70% increase in profit margins.
  • Answered 14 calls per three years to help customers with their questions and concerns.
  • Created SOPs for freight claims.
  • Achieved this across several months.
  • Had an excellent attendance record and was always on time for work.
  • Achieved results within one year.
  • Contributed to a 16% reduction in operational errors.
  • Awarded contracts based on a cost/performance-based matrix.

Summaries

  • Contributed to a 42% reduction in shipment delays.
  • Adept at reconciling freight invoices.
  • Achieved annual savings of $9.
  • Follows directions and picks up new skills quickly.
  • ServiceNow and Power BI are both HubSpot proficient.
  • Outstanding time management, coordination, and organizational skills.
  • Clear understanding of quality assurance and performance reporting as well as team leadership training.
  • Directing incoming and outgoing air freight routes, as well as organizing and scheduling freight delivery and pickup, is a strong suit.
  • Conducted targeted audits.
  • Freight Specialist with 13 years of successful quality assurance and vendor management experience.

Accomplishments

  • Monitored compliance with industry-specific regulations, including hazardous materials handling, ensuring a 30% safety compliance rate.
  • Awarded contracts to top-performing carriers after evaluating 14 freight bids, saving $9 in logistics spend for 2020.
  • Developed an automated freight audit process that reduced manual data entry errors, saving $8 in operational costs.
  • Collaborated with 2 supply chain partners to optimize freight routes and decrease overall transit times by 16%.
  • Led reconciliation efforts for freight invoices, recovering $9 in overcharges and enhancing financial transparency for 2017.
  • Collaborated with team of 4 in the development of procedure.
  • Played key role in reducing demurrage fees by $11, applying proactive management of freight arrivals and departures.
  • Preemptively mitigated risks associated with freight contracts by implementing best-practice terms, reducing breach of contracts by 19%.
  • Instrumental in securing OSHA for freight operations, improving company credibility and reducing compliance risks.
  • Directed the end-to-end shipment process for 13 orders per month, leading to a 21% increase in on-time delivery rates.

Affiliations

  • Certified International Freight Forwarder (CIFF) – framework
  • Mastermind Group Member – Ocean Freight & Logistics Leaders Association
  • Association of Transportation Professionals and Specialists (ATPS)
  • Member – Reverse Logistics Association (RLA)
  • Educational Contributor – Global Logistics & Supply Chain Forum at process
  • Lions Club
  • APICS Certification – Certified Supply Chain Professional (CSCP), 2018
  • Project Management Institute
  • Member – Port Performance Professionals Network (PPPN)
  • Advocate – United States Maritime Alliance (USMX)

Certifications

  • Certified in Transportation and Logistics (CTL) by American Society of Transportation and Logistics (AST&L)
  • Ocean Transportation Intermediary (OTI) License by Federal Maritime Commission (FMC)
  • Google Certified Professional Cloud Architect
  • Logistics and Transportation Certification by Council of Supply Chain Management Professionals (CSCMP)
  • Certified Public Accountant
  • International Forwarding Certificate endorsed by the International Federation of Freight Forwarders Associations (FIATA)
  • Import Export Specialist Certification by Global Training Center
  • Certified Logistics Technician (CLT) by Manufacturing Skill Standards Council (MSSC)
  • Certificate in International Trade and Freight Handling by Summit Group
  • Certified Professional in Supply Management (CPSM) by Institute for Supply Management (ISM)

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