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Skills

  • RFI Scanners
  • Anger management training
  • Community outreach
  • Family engagement strategies
  • Business operations
  • Project organization
  • Team building
  • Well-trained in HubSpot
  • Planning and coordination
  • Confidentiality in sensitive cases

Work Experiences

  • Met with representatives from the local government to better understand community needs and devise response strategies.
  • Achieved a 26% improvement in client compliance.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Acted as lead caseworker on a restorative justice initiative.
  • Pushed for patients to be placed in community-based treatment programs.
  • Achieved a 15% reduction in re-offending rates.
  • Evaluated the psychosocial needs of each resident.
  • 64% of participants showed measurable improvement.
  • Achieved a 55% success rate in diverting youth offenders from detention through early intervention and community-based programs.
  • Advocated for individualized youth rehabilitation plans, resulting in 13 customized intervention programs adopted by local courts.

Summaries

  • Initiative and process have a proven track record.
  • Strategic thinker with expertise in cross-functional collaboration.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Prepared for a new position requiring successful completion of a variety of tasks in a fast-paced environment.
  • Scrum Master certified
  • Knowledge of SAP in depth, as well as project management and budget management abilities.
  • Conscientious Social Services Director with 3 years of experience meeting with community members to understand local needs.
  • Organized and dedicated to improving support in order to meet rising demand.
  • Achieved 28% improvement in conflict management.
  • Strong technical skills and experience in team leadership.

Accomplishments

  • Engaged with 6 families as part of rehabilitative efforts, increasing compliance with social services requirements and reducing family risk factors by 55%.
  • Recognized with the Top Performer for outstanding case management and support, resulting in a 31% reduction in recidivism for juvenile offenders.
  • Collaborated with local schools and service providers to decrease youth absenteeism by 16% within the past year, improving school engagement and decreasing risk factors for recidivism.
  • Facilitated restorative justice programs that diverted 6 youth from formal court proceedings, saving approximately $16 in potential court costs annually.
  • Delivered training workshops on criminal justice reform and rehabilitation to justice workers, helping decrease youth recidivism rates by 58% next year.
  • Executed trauma-informed care training for staff, resulting in improved rapport-building and behavioral outcomes for youth with complex histories.
  • Led educational workshops for at-risk youth focusing on life, social, and employability skills, contributing to a 77% decline in negative disciplinary incidents at partnering schools.
  • Managed supervision for court-ordered community services, achieving 74% completion by youth offenders within legal requirements and timelines.
  • Supported the integration of educational programs in juvenile centers, raising academic performance of participants by an average of 13 GPA points.
  • Assembled comprehensive reports used by courts to determine appropriate sentencing interventions, improving clarity and reducing sentencing disparities by 56%.

Affiliations

  • Member, National Partnership for Juvenile Services (NPJS) (2024 - Present)
  • Volunteer, After-School Program for At-Risk Youth Atlanta 2018 – Present
  • Volunteer, Big Brothers Big Sisters mentoring program Portland 2019 – Present
  • Participant, Juvenile Justice Reinvestment Initiative Raleigh 2022
  • Certified Family Life Educator (CFLE), Vantage 2021
  • Volunteer Counselor, Victim Support Services for Youth Raleigh 2018 – 2019
  • Attendee, National Association of Social Workers (NASW) Conference on Youth Justice 2019
  • Member, Federation of Families for Children’s Mental Health 2017 – Present
  • Member, International Juvenile Justice Observatory (IJJO) 2024 – Present
  • Member, National Organization for Victim Assistance (NOVA) 2024 – Present

Certifications

  • Collaborative Case Work Practitioner Certification – category
  • Child Welfare Law Specialist (CWLS) – Ironclad Systems
  • Certified Court Advocate for Juveniles – Denver
  • Certified Supervisor of Court-Ordered Community Service Programs – Summit Group
  • Apple Certified Associate (ACA)
  • Certified Youth Justice Specialist (CYJS) – Lakeside Partners
  • Certified Business Analysis Professional (CBAP)
  • Certified Family Group Conferencing Facilitator – Cedar Works
  • Certified Juvenile Case Manager – Seattle
  • Certified Public Accountant (CPA)

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