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Skills

  • Project organization
  • Conflict mediation skills
  • Communications
  • Customer support and assistance
  • Team building
  • Data-driven decision making
  • Confidentiality in sensitive cases
  • Team management
  • Process improvement
  • Community outreach

Work Experiences

  • Achieved a 60% success rate in diverting youth offenders from detention.
  • SAP was delivered to customer locations by me.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Facilitated community service referrals by advocating for individual needs and removing roadblocks.
  • Saved money by developing functional solutions to initiative problems.
  • Used SAP to compile data gathered from various sources.
  • Was in charge of all tasks delegated to me, including risk assessment and process improvement.
  • Evaluated the psychosocial needs of each resident.
  • Developed a reputation for punctuality and hard work.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.

Summaries

  • Flexible professional with knowledge of welfare and crisis intervention laws.
  • Professional with experience writing grant proposals and conducting extensive research.
  • Communicative and team-oriented, with Jira expertise.
  • Expert in program with a strong aptitude for launched and coordinated.
  • Multilingual and fluent in Mandarin and Spanish, with a strong grasp of cultural differences.
  • Youth Justice Worker with vendor management and workflow optimization abilities.
  • Achieved 43% employment placement success.
  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Motivating leader who has built and managed program teams in the past.

Accomplishments

  • Managed a caseload of 9 juveniles and guided them through court-ordered education and rehabilitation programs, achieving 36% completion rates.
  • Assembled comprehensive reports used by courts to determine appropriate sentencing interventions, improving clarity and reducing sentencing disparities by 56%.
  • Delivered training workshops on criminal justice reform and rehabilitation to justice workers, helping decrease youth recidivism rates by 58% next year.
  • Led educational workshops for at-risk youth focusing on life, social, and employability skills, contributing to a 77% decline in negative disciplinary incidents at partnering schools.
  • Facilitated restorative justice programs that diverted 6 youth from formal court proceedings, saving approximately $16 in potential court costs annually.
  • Monitored youth compliance with probation conditions, overseeing a 58% successful completion rate over several months, minimizing the need for further legal interventions.
  • Introduced culturally relevant intervention programs for high-need communities, increasing participation from underrepresented ethnic groups by 44%.
  • Secured partnerships with vocational training programs, helping 13 youth offenders complete job training certifications and achieve 51% successful employment placement.
  • Presented expert testimony in court hearings, ensuring comprehensive and transparent risk evaluations for over 17 juveniles, contributing to court decisions on sentencing.
  • Successfully designed and implemented intervention strategies, reducing reoffending rates by 56% in at-risk youth aged 8 to 15.

Affiliations

  • Certified Youth Trauma Specialist, ITIL from initiative 2023
  • Member of Youth Development Steering Committee 2021 – 2022
  • Volunteer, Big Brothers Big Sisters mentoring program Portland 2019 – Present
  • Certified in Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) CPA 2019
  • Member, American Correctional Association (ACA) 2017 – Present
  • Board Member, Youth Crime Prevention Council Boston 2023 – 2020
  • Active participant, Restorative Justice Community Circles 2020 – Present
  • Member, Federation of Families for Children’s Mental Health 2017 – Present
  • Attendee, National Association of Social Workers (NASW) Conference on Youth Justice 2019
  • Volunteer, Community Youth Mentorship Program Austin 2022 – Present

Certifications

  • Collaborative Case Work Practitioner Certification – category
  • Certified Youth Services Worker – Vantage
  • Emotional Intelligence Coaching Certificate – procedure
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR
  • Cisco Certified Network Associate (CCNA)
  • Certified Criminogenic Risk/Needs Assessor – procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA Security+

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