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Skills

  • Business operations
  • International markets understanding
  • Payment collecting
  • Team Leadership
  • Selling advertising
  • Issue resolution
  • Customer relationships
  • Video technical expertise
  • Event planning
  • Internal auditing

Work Experiences

  • Negotiated and closed long-term agreements with new clients in my assigned territory.
  • Kept meticulous client notes in the HubSpot customer relationship management application.
  • Long-term relationships with policyholders and small businesses were developed and maintained by me.
  • Developed and assigned monthly sales quotas to over 25 regional sales managers on the West Coast.
  • Answered 17 inbound calls per shift and generated quotes for callers by providing product and service information.
  • Looked into and resolved strategic issues that affected the operations of procedure and method.
  • Trained a team of 12 standard, resulting in increased profits and a 12% return on investment.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with clients and financial institutions to find the best financing options.
  • Devised and implemented effective marketing strategies to help initiative and process grow.

Summaries

  • Senior advertising executive with a track record of success in account management, team leadership, and promotional management.
  • Territory Manager with extensive experience and a proven track record of success in sales.
  • Experienced Financial Services Consultant with a track record of growing thriving businesses by cultivating new prospects and accounts and managing customer relationships to meet sales targets.
  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Within Miscellaneous, senior Business Development Officer and outstanding performer in process improvement and project management.
  • Advertising Sales Representative with 9 years of experience and a track record of exceeding sales targets.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • Dedicated to building key relationships with decision-makers in order to generate customer goodwill and loyalty.
  • Highly effective at increasing the likelihood of repeat business.
  • Communication, multitasking, and conflict resolution skills are all important.

Accomplishments

  • Managed and mentored a team of 10 business development associates, achieving 47% year-over-year sales growth.
  • Led a cross-functional team to research and implement a new sales pipeline management system, which reduced lost opportunities by 66%.
  • Secured partnerships with 4 new organizations, generating $11 in additional revenue for program.
  • Successfully managed and closed contracts with high-value clients, generating a revenue increase of $6 in Columbus.
  • Designed proposal templates and training programs that improved turnaround time on RFP submissions by 54%, improving bid win rate by 47%.
  • Facilitated workshops and presentations in Portuguese, enhancing client engagement and winning 14 new deals across multiple regions.
  • Implemented and optimized lead qualification processes, increasing qualified leads by 85% and lowering the cost of customer acquisition (CAC).
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed relationships with 18 stakeholders across different sectors, facilitating initiative and increasing collaboration opportunities.
  • Leveraged data analytics platforms like Power BI to monitor lead generation metrics, improving responses to clients and increasing satisfaction by 56%.

Affiliations

  • Association for Talent Development (ATD)
  • University of Columbus Alumni Association – Business and Finance Chapter
  • National Association for Business Economics (NABE)
  • Lions Club
  • Inbound Marketing Association (IMA)
  • Society of Women Engineers
  • American Marketing Association (AMA)
  • Society of Human Resource Management
  • Alliance of Independent Representatives (AIR)
  • Institute of Business Development Professionals (IBDP)

Certifications

  • Financial Management for Sales & Marketing Professionals – Beacon Labs
  • Market Research and Analytics Certification – Harbor & Co.
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Google Certified Professional Cloud Architect
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Protection Officer (CPO)
  • Advanced Business-to-Business (B2B) Sales Techniques Certification – Asana
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)

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