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Skills

  • Cross-departmental communication
  • Carrier coordination and scheduling
  • Shipment planning
  • Pallet Jack Operation
  • Route management
  • Customer satisfaction improvement
  • Data entry
  • Project organization
  • Kitting and assembly of products
  • Vendor relationship management

Work Experiences

  • Completed cycle counts as part of continuous inventory improvement, achieving 52% inventory accuracy across 5 storerooms.
  • Effectively communicated with customers regarding delivery expectations, resolving shipment disputes and improving customer satisfaction by 33%.
  • Developed a detailed loss prevention strategy.
  • Was in charge of day-to-day shipping and receiving for over 17 packages per day.
  • Avoided penalties.
  • Achieved 85% faster ship-off time.
  • Decreased search times by 47%.
  • Addressed delivery expectations.
  • Assisted in the implementation of Asana warehouse management system for improved tracking and storage assignment, decreasing search times by 77%
  • Contributed to a 19% reduction in workplace accidents.

Summaries

  • Identifying products by size, type, and product codes was a success.
  • Boosted productivity by 25%.
  • Certified procedure operator with extensive experience in warehouse equipment handling and safety compliance, reducing equipment damage by 26%.
  • Achieved President's Club in 2018 for maintaining a 84% delivery success rate over a span of 7 consecutive months, demonstrating consistency and dedication.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Costs were consistently reduced while profits were increased.
  • Portuguese conversational abilities
  • Strong record-keeping and planning skills.
  • Avoided overcharges totaling over $15.
  • Achieved Employee of the Year in 2019.

Accomplishments

  • Conducted daily safety checks, which contributed to reducing workplace accidents by 66% through proactive hazard mitigation.
  • Optimized inventory management by leveraging ERP systems for real-time tracking, decreasing stock discrepancies by 26%.
  • Managed cycle counts and reconciled inventory discrepancies, improving stock accuracy rating to 41%.
  • Communicated directly with suppliers to expedite critical shipments, cutting average lead times by 32%.
  • Collaborated with the supply chain team to optimize inbound shipment schedules, reducing dock congestion by 70%.
  • Managed the preparation and shipment of 18 customer orders daily during peak seasons, ensuring flawless delivery tracking with a 99% accuracy rate.
  • Coordinated inbound and outbound logistics in partnership with third-party carriers, lowering transportation costs by $18 per quarter.
  • Implemented a real-time GPS tracking system for fleet management, improving shipment visibility and reducing delivery delays by 16%.
  • Led a cross-functional warehouse audit that uncovered inefficiencies, increasing order processing speeds by 20%.
  • Monitored delivery timelines and improved average shipment arrival time by 59% by addressing recurring bottlenecks within the logistics process.

Affiliations

  • International Association of Transportation and Warehouse Professionals
  • Rotary International
  • National Institute for Packaging and Logistics (NIPH)
  • Freight Carrier Management Workshop 2022
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Inventory Replenishment Strategies e-Learning module Workday
  • Certified Supply Chain Professional (CSCP), APICS
  • National Institute for Occupational Safety and Health (NIOSH) Compliance Training
  • Toastmasters

Certifications

  • Inventory Control Professional Certification (ICP) - Beacon Labs - 2022
  • Freight Broker Certification - Vantage - 2015
  • Project Management Professional (PMP)
  • ServSafe
  • Certified SAP ERP User - SAP - 2018
  • Certified Logistics Associate (CLA) - Manufacturing Skill Standards Council (MSSC), 2018
  • First Aid/CPR Certified
  • Warehouse Management System (WMS) Certification - SAP - 2019
  • International Shipping and Customs Certification - Brightline - 2023
  • Microsoft Certified Systems Engineer (MCSE)

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