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Skills

  • MS Office
  • CCTV
  • Supervision
  • Advanced troubleshooting and diagnostics
  • Relationship development
  • Operational improvement
  • Vendor relationships
  • Certified Facility Manager (CFM) certification
  • RFI Scanners
  • Building code compliance

Work Experiences

  • Achieved an 85% improvement in response time for repair requests.
  • Was in charge of the training and daily performance of 5 employees.
  • Built a dynamic administrative team that supported all of the company's growth and productivity goals by recruiting, training, and developing them.
  • Coordinated building inspections with local regulatory agencies and successfully ensured 100% compliance with all safety and environmental regulations.
  • Scheduled office equipment maintenance to keep machines running smoothly.
  • Collaborated with IT and security teams to install an AI-driven surveillance system, resulting in Innovation Award for security system innovation at Denver.
  • Collaborated with IT and security teams.
  • Streamlined back office services for clients to ensure proper functionality and a positive user experience.
  • Onboarded a group of 3 administrative staff members, providing consistent job task coaching.
  • Placed an order for office equipment and supplies after researching vendors and obtaining quotes.

Summaries

  • Office Manager and administration professional with 12 years of experience supervising a wide range of critical functions in a fast-paced environment.
  • Effortlessly manages a wide range of administrative tasks, including mail, records, and travel arrangements.
  • Motivating leader who has built and managed program teams in the past.
  • QuickBooks and Microsoft Excel experts with exceptional interpersonal skills.
  • Professional and well-versed office team member with excellent clerical skills and Real Estate knowledge.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and reliable.
  • Real Estate student seeking hands-on experience through an internship in team leadership.
  • Strong technical skills and experience in risk assessment.
  • Results-oriented Real Estate professional with vendor management, project management, and process improvement strengths.

Accomplishments

  • Coordinated major HVAC system upgrades, which reduced energy consumption by 51% and improved indoor air quality across 15 offices.
  • Directed the installation of Workday, increasing building automation and reducing energy management labor costs by 56%.
  • Reduced janitorial supply expenses by 62% through bulk purchasing agreements and standardizing product usage across properties.
  • Managed a metric facility while maintaining annual operational expenses within a 78% variance from budgeted targets.
  • Implemented a water conservation initiative, reducing water usage by 69% across multiple facilities over 18 months.
  • Developed and enforced emergency preparedness plans for 5 facilities, successfully mitigating disruptions during extreme weather events.
  • Led a team response during process, minimizing risks and restoring facility operations within the past year without any significant losses.
  • Oversaw facilities budget planning, reducing overhead costs by optimizing resource allocation and contract bundling, saving 7 annually.
  • Ensured 100% compliance with all local, state, and federal safety regulations, completing 5 successful audits and inspections.
  • Supervised 4 facility relocations ensuring minimal downtime and on-time operational re-establishment within two years.

Affiliations

  • Member, Association for Facilities Engineering (AFE), participating in the National Building Performance Standards initiative.
  • Certified Professional in Commercial Energy Management (CPEM), 2023, showcasing expertise in sustainable facility energy optimization.
  • Member, American Society for Industrial Security (ASIS), actively participating in educational seminars on security management for facilities.
  • Chairperson for Ironclad Systems Sustainability Task Force, leading initiatives to reduce resource consumption across multiple facilities.
  • Frequent contributor to Energy Star’s Commercial Buildings Program, promoting energy conservation in large facilities.
  • Certified Facility Manager (CFM), achieved through Ironclad Systems, demonstrating mastery in facility operations and maintenance.
  • Volunteer, method, assisting with planning and overseeing green building initiatives.
  • Member, ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers), contributing to advancements in HVAC systems.
  • LEED Accredited Professional, specializing in Operations + Maintenance, awarded by Northwind in 2024.
  • Graduated from the Illinois Green Building Certification Program, enhancing knowledge in eco-friendly maintenance operations.

Certifications

  • Apple Certified Associate (ACA)
  • Certified Forklift Safety Manager (CFSM) - National Forklift Foundation
  • Certified Healthcare Facility Manager (CHFM) - American Hospital Association (AHA)
  • Certified Electrical Safety Compliance Professional (CESCP) – National Fire Protection Association (NFPA)
  • EPA Indoor Air Quality Tools for Schools Certification
  • Leadership in Energy & Environmental Design AP Operations + Maintenance (LEED AP O+M)
  • Certified Maintenance & Reliability Technician (CMRT) – Society for Maintenance & Reliability Professionals (SMRP)
  • Master Electrician License procedure
  • Certified Energy Manager (CEM) – Association of Energy Engineers (AEE)
  • HVAC Excellence Certification

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