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Skills

  • Product ordering
  • Credit and collections
  • Company organization
  • Kennel cleaning and sanitizing methods
  • Multi-Task Management
  • Process improvement
  • Heavy lifting
  • Customer satisfaction
  • Operational improvement
  • Budgets

Work Experiences

  • Managed
  • Was in charge of a variety of benefit programs, including 401K, medical, dental, and vision coverage.
  • Advised
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Got better.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Method was planned and carried out by me.
  • On-site training was provided by me.
  • Identified
  • Worked with the parts department to get the parts I needed.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Skills in strategic planning and client relations are available.
  • Adaptable, tenacious, and capable project manager with over 15 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Resourceful
  • Ambitious
  • Personnel Director with 6 years of successful strategic planning and budget management experience.
  • Dependable
  • Articulate negotiator adept at assisting competitive company growth by locating top-quality candidates for key positions.

Accomplishments

  • Optimized employee benefits package that increased employee satisfaction by 57% as reflected in annual engagement surveys.
  • Resolved product issue through consumer testing.
  • Managed the company's compensation review process, resulting in more equitable pay structures and increasing employee retention by 20%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and maintained the workforce budget, successfully reducing HR expenses by $8 without compromising employee satisfaction.
  • Established leadership coaching programs, resulting in a 28% improvement in manager effectiveness ratings over one year.
  • Standardized a grievance procedure that reduced workforce complaints by 15% across the organization.
  • Led a full HR digital transformation project, implementing system and reducing administrative workloads by 31%.
  • Spearheaded company-wide talent acquisition strategy, reducing hiring costs by $9 through partnerships with external recruitment agencies.
  • Utilized real-time workforce analytics to identify staffing gaps, reducing time-to-fill positions by 14 days.

Affiliations

  • National Association of Talent Development Professionals - Presenter: ‘Succession Planning Best Practices’
  • National Federation of Independent Business (NFIB) - Partnered on Employer Branding Workshops
  • Association of Information Technology Professionals
  • International Council of Nurses
  • Labor and Employment Relations Association (LERA) - Joined as a Resource for Labor Market Compliance
  • Women in HR - Mentor in National Mentorship Program, Assisted 7 Early-Career HR Professionals
  • American Staffing Association (ASA) - Attended Annual Workforce Development Conferences
  • Employee Assistance Professionals Association (EAPA) - Led Employee Wellness Initiatives in 2017
  • Jaycees
  • American Payroll Association (APA) - Proficient in Payroll Management Systems (process)

Certifications

  • Organizational Development Professional (ODP) Certification
  • Association for Project Management (APM)
  • ISO 30414 Human Capital Reporting Standard Certification
  • Certified Diversity and Inclusion Specialist - Northwind
  • Certified Public Accountant (CPA)
  • Salesforce
  • Master Human Capital Strategist (MHCS)
  • Certified Employee Retention Specialist (CERS)
  • Remote Workforce Management Certification, Jira
  • CompTIA Network+

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