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Skills

  • Alternative part sourcing for cost savings
  • Operation of hydrostatic pressure testing equipment
  • Silver and soft solder expert
  • Operational improvement
  • Team leadership and supervision
  • Pipe fitting and threading
  • Hydraulic systems maintenance
  • Fixture installation (residential and commercial)
  • Emergency Response
  • Fluent in program for bilingual service operations

Work Experiences

  • Accurately diagnosed leaks in method piping systems.
  • Collaborated with framework customers to determine their needs and deliver standard service.
  • Achieved a 17% reduction in water usage.
  • Completed backflow prevention testing.
  • Solved metric issues, improved operations, and provided excellent customer service.
  • Achieved 26% reduction in inspection issues.
  • Contributed to project completion ahead of schedule.
  • Collaborated with electricians and HVAC specialists.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Completed backflow prevention testing and maintenance in compliance with standard, resulting in improved water quality for 12 commercial clients.

Summaries

  • Accomplished plumbing professional with a passion for reducing client costs; successfully sourced alternative parts that saved $3 annually for residential and commercial repairs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Detail-oriented Maintenance Plumber who excels at collaborating with key stakeholders to ensure optimal design and functionality in complex plumbing systems.
  • Repairing drainage systems and installing custom plumbing systems are two of his specialties.
  • Collaborated with engineers and architects.
  • Adept at handling 6 job orders per week.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Accomplished Maintenance Plumber.
  • Collaborative Maintenance Plumber.
  • Customer-centric Maintenance Plumber with a proven ability to reduce service downtime in commercial plumbing systems by 16%, utilizing advanced tools and a proactive approach.

Accomplishments

  • Serviced and maintained water heaters and other plumbing appliances, reducing system failures by 61% year-over-year.
  • Utilized advanced video inspection tools to inspect sewer lines, accurately diagnosing pipe conditions and reducing repeat service calls by 70%.
  • Took lead on successful coordination of large-scale pipe replacements across 14 properties, reducing overall project timeline by 21%.
  • Negotiated contracts with suppliers, resulting in a 27% reduction of material costs for plumbing projects during 2022.
  • Installed backflow prevention devices in 4 commercial facilities, ensuring compliance with local regulations and reducing backflow-related incidents.
  • Reduced client complaints by 50% by improving communication and timely servicing of maintenance requests through the use of initiative.
  • Developed plumbing system layouts for new constructions in Phoenix, ensuring that designs met local code requirements and environmental standards.
  • Leveraged leak detection tools such as procedure to identify and repair water line leaks more efficiently, reducing water waste by 76%.
  • Successfully excavated and replaced outdated underground piping without additional resource allocation, minimizing property disruption and saving clients 73% in overhead costs.
  • Replaced faulty water meters in 11 residential buildings, achieving a 21% reduction in water billing discrepancies.

Affiliations

  • Freemason
  • Certified with NATE (North American Technician Excellence) in HVAC-to-plumbing crossover skills
  • Certified by IAPMO Backflow Certification Workshop to enhance inspection qualifications regarding backflow systems
  • Member of the Occupational Safety and Health Organization (OSHO) for ongoing training in safety regulations and compliance
  • Member of the Hydronics Industry Alliance dedicated to the safe and efficient use of energy in mechanical systems
  • Founder of a local Plumber's Apprenticeship Program to foster hands-on learning and professional development
  • Lead Instructor for community vocational programs on plumbing system safety and maintenance at Beacon Labs
  • Panelist on Regional Water Quality Control Board (RWQCB) discussing new compliance measures for plumbers in 2020
  • Association for Computing Machinery
  • Trained in hazardous materials handling and removal through procedure for work in industrial environments

Certifications

  • ServSafe
  • OSHA 10-Hour General Industry Outreach Training
  • CompTIA Security+
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Certified Storm Water Inspector by Vantage
  • Certified Public Accountant (CPA)
  • Certified Journeyman Plumber License
  • Water Heater Installation and Repair Certification
  • Certified Hydronic Pump Installation by Beacon Labs

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