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Skills

  • Service oversight
  • Cloud Strategy Alignment
  • Customer service
  • Cloud security compliance
  • Cloud migration strategies
  • Operational improvement
  • Team management
  • Cloud platform integration
  • Continuous service improvement (CSI)
  • Cross-departmental collaboration

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with framework customers to determine their needs and deliver process service.
  • Achieved improvements within 2023.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Was in charge of purchase orders, material distribution, and budget management.
  • Collaborated with senior leadership to define a cloud strategy that aligned with business goals, leading to 36% increase in operational efficiency.
  • Coordinated training sessions for cross-functional teams.
  • Used consultative sales techniques and a results-driven mindset to develop and implement solution-focused approaches.
  • Gave multiple presentations on sales enablement and training.
  • Applied proactive troubleshooting techniques.

Summaries

  • Adept at transforming organizational cloud strategies.
  • Data Center Cloud Services Manager with 9 years of successful stakeholder engagement and project management experience.
  • Attempt to bring new skills and knowledge to a growing team in a new position.
  • Recognized on a regular basis for outstanding performance and contributions to the Information Technology industry's success.
  • Dedicated to learning, growing, and succeeding in Information Technology.
  • Adept at transforming organizational cloud strategies to align with business goals, boosting operational efficiency by 31% and ensuring consistent delivery of high-availability services.
  • In the face of changing circumstances, he is attentive, diplomatic, and adaptable.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Well-versed in the planning and deployment of budget management.

Accomplishments

  • Planned and executed the workload migration from Tableau to initiative, delivering a 23% % improvement in performance metrics.
  • Spearheaded cloud adoption strategy, onboarding 4 business-critical applications in metric without any service interruptions.
  • Led the roll-out of a containerized service architecture, facilitating the adoption of microservices and reducing infrastructure overhead by 85% %.
  • Collaborated with team of 6 in the development of metric.
  • Transitioned legacy infrastructure to a hybrid-cloud model, increasing scalability and reducing overall maintenance costs by 36% %.
  • Partnered with operations teams to implement advanced load balancing techniques, resulting in improved service reliability by 76% % during traffic spikes.
  • Led cross-functional teams across 4 departments to implement a new cloud services platform, increasing service scalability by 78% % in 2018.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed a detailed change management process for infrastructure updates, ensuring 20% % adherence to compliance standards and avoiding downtime.
  • Implemented predictive cloud scaling based on usage trends, resulting in $7 reduction in unnecessary resource allocation during off-hours.

Affiliations

  • Data Center Operations Certification (DCOC) with program
  • Jaycees
  • VMware Cloud Provider Program (VCPP) Professional
  • Rotary International
  • Data Center World Membership
  • Data Center And Infrastructure Professionals Group
  • Lions Club
  • Certified Kubernetes Administrator (CKA)
  • Information Systems Audit and Control Association (ISACA) Cloud Computing Governance Group
  • Cloud Engineering Alliance (CEA)

Certifications

  • CompTIA Cloud+
  • Certified Data Center Expert (CDCE)
  • Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI)
  • Data Center Design Consultant (DCDC)
  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Apple Certified Associate (ACA)
  • PRINCE2 Certified Project Manager
  • Certified Data Center Energy Professional (CDCEP)
  • Google Cloud Certified Professional DevOps Engineer

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