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Skills

  • Health and safety compliance
  • Audit coordination
  • Knowledge of quality systems
  • Supervision
  • Employee supervision
  • Downtime reduction strategies
  • Jira expert
  • Process optimization
  • ISO Six Sigma Compliance
  • Operational improvement

Work Experiences

  • Informed managers and production supervisors about production issues.
  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Attributed success to rigorous SOP management.
  • Achieved annual cost savings of $7.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved results within 6 months.
  • Established the standards, practices, and procedures for the quality department.
  • Ensured consistent production quality by implementing and enforcing automated practice systems.
  • Assessed employee performance and customer satisfaction by observing interactions between associates and customers.
  • Achieved a 50% reduction in downtime.

Summaries

  • Ensures that production and manufacturing lines run smoothly, coordinating employee efforts and facilitating communication between management and production departments.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Aligned daily operations with ISO PMP requirements.
  • Achieved industry-leading quality benchmarks.
  • Clear understanding of workflow optimization and performance reporting as well as team leadership training.
  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Operational improvements, program implementation, and documentation are among his specialties.
  • Quality Assurance Manager who is well-versed in all QA operations, policies, and procedures.
  • Adaptable QC Site Manager.
  • Professional with experience in developing a company's quality strategy, procedures, and processes.

Accomplishments

  • Directed and streamlined auditing processes that contributed to securing 8 regulatory audits successfully with zero non-compliances.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Optimized resources and reduced overall site inspection time by 43% through diligent scheduling and QC software utilization.
  • Collaborated with team of 4 in the development of framework.
  • Documented and resolved initiative which led to process.
  • Developed and maintained updated quality control guidelines that resulted in 15 successful certifications and reduced reworked products by 40%.
  • Reduced rate of customer returns by 63% through the implementation of a proactive quality control audit mechanism for completed projects.
  • Designed value-stream mapping for the production process, identifying bottlenecks and reducing cycle time by 25%.
  • Led a team-wide quality enhancement initiative that improved First Time Right (FTR) performance by 66% across major projects.
  • Enabled Cedar Works to secure 14 regulatory compliance audits without a single deficiency by proactively implementing inspection protocols.

Affiliations

  • Building Owners and Managers Association (BOMA) International
  • International Association for Pharmaceutical Quality (IAPQ)
  • Member, International Facility Management Association (IFMA)
  • National Quality Assurance (NQA) ISO Lead Auditor Qualification
  • Jaycees
  • Certified Manager of Quality/Organizational Excellence (ASQ)
  • Society of Women Engineers
  • Project Management Institute
  • Associate Member, Lean Construction Institute (LCI)
  • Continuous Improvement Professional (CIP) Certification

Certifications

  • Certified Quality Improvement Associate (CQIA) - method
  • ISO 9001:2015 Lead Auditor Certification - category (2021)
  • Advanced Product Quality Planning (APQP) Certification - metric
  • Certified Construction Manager (CCM) - initiative
  • ServSafe
  • SHRM Certified Professional (SHRM-CP)
  • Certified Quality Auditor (CQA) - system
  • Certified Public Accountant (CPA)
  • Process Improvement Certification - procedure
  • Certified Biomedical Auditor (CBA) - system

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