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Skills

  • Budget management and allocation
  • Strategic business planning
  • Process automation
  • Campaign management
  • Team management
  • Customer service
  • PeopleSoft
  • Supervision
  • Budgeting and Allocation 
  • Product development

Work Experiences

  • Accomplished this over a 6-year period.
  • Developed, implemented, and improved business development strategies based on company objectives, product specifications, market data, and budget constraints.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Accomplished this within the first fiscal year.
  • Achieved a 42% improvement in quarterly sales targets.
  • Collaborated with marketing teams to create, deploy, and optimize effective campaigns for Miscellaneous clients.
  • Achieved a 62% improvement in forecasting accuracy.
  • Achieved $15 in new contracts signed.
  • Coordinated marketing, sales, and IT processes to align activities with corporate goals.
  • Presentations, trend reports, kitted assets, and product data sheets were among the creative sales tools I developed.

Summaries

  • Accomplished within the first fiscal year.
  • Accomplished Director of Business Development Operations adept at penetrating new markets, leading expansion efforts that resulted in 22% market entry success.
  • Achieved $5 in annual cost savings.
  • Employees are motivated to perform at their best by a hardworking team builder.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 33% improvement in ROI.
  • Achieved a 45% improvement in key performance indicators.
  • Costs were consistently reduced while profits were increased.
  • Marketing Manager with a track record of developing marketing strategies and leading successful product launches, promotions, and development.

Accomplishments

  • Documented and resolved program which led to procedure.
  • Spearheaded initiatives that automated proposal generation processes, increasing the win rate of contract proposals by 47%.
  • Initiated a customer feedback program, driving enhancements that boosted customer satisfaction scores by 81% in three years.
  • Accelerated the business development process by designing a scalable sales playbook, leading to a 66% increase in sales team's outreach effectiveness.
  • Implemented CRM (initiative) to streamline lead management, resulting in a 38% improvement in conversion rate within two years.
  • Leveraged data analytics to identify untapped market segments, influencing a 58% increase in annual revenue within 16 months.
  • Mapped out a data-driven business development roadmap that resulted in a 46% higher close rate for premium services in 2017.
  • Created and executed an integrated marketing strategy that expanded product offerings into metric, driving an additional $6 in revenue.
  • Piloted a business development initiative that led to the acquisition of 14 new strategic accounts, generating $2 in recurring revenue.
  • Developed a client onboarding process that reduced onboarding time by 84%, improving client satisfaction and retention.

Affiliations

  • Association for Strategic Planning (ASP)
  • Global Business Travel Association (GBTA)
  • Customer Experience Professionals Association (CXPA)
  • Commercial Collaborators Forum
  • American Medical Informatics Association
  • Freemason
  • Professional Association for Customer Engagement (PACE)
  • Strategic Alliance Professionals Network (SAPN)
  • Harvard Business Review Advisory Council
  • The Conference Board - Business Development Division

Certifications

  • Certified Business Development Executive (CBDE)
  • Project Management Professional (PMP) – Project Management Institute (PMI)
  • Cisco Certified Network Associate (CCNA)
  • Google Analytics Certification - Google
  • Lean Six Sigma Green Belt Certification (LSSGB)
  • Associate Certified Analytics Professional (aCAP) - INFORMS
  • CompTIA Security+
  • Certified Marketing Executive (CME) - International Institute of Marketing Professionals (IIMP)
  • Professional Certified Marketer (PCM) Sales Management
  • Global Business Certification (GBC) - Thunderbird School of Global Management

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