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Skills

  • Customer retention strategies
  • Systems and software programs
  • Account management
  • Vendor relationship management
  • Data-driven sales forecasting
  • Sales team leadership
  • Revenue forecasting
  • Partnership Negotiation
  • Contract negotiation
  • Client churn reduction

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Made recommendations to improve brand effectiveness and product benefits, which resulted in 4 long-term accounts being secured in the past year.
  • Increased profits by providing excellent customer service, adhering to established procedures, and thoroughly reviewing sales reports.
  • Established long-term business growth by building relationships with customers and the community.
  • Met sales and service targets of $4 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.
  • Increased the team's revenue by over $13 in sales.
  • Averaged 6 sales calls closed each quarter.
  • Cut three years spending by 12% by using Workday to create effective budgets.

Summaries

  • Adopted a hands-on approach to partnership development.
  • Strict Manager of Business Development and Sales with framework supervisory experience of 13 years.
  • Bolstered revenue.
  • Clear understanding of stakeholder engagement and team leadership as well as data analysis training.
  • Achieved 43% reduction in client churn.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • Achieved results in three years.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • By providing support and attentive service, I am diligent in building and retaining accounts.
  • Achieved 44% over quarterly projections.

Accomplishments

  • Shaped the revenue forecast model that improved accuracy by 62%, enabling better resource allocation and quarter-over-quarter performance growth.
  • Increased sales channel distribution by integrating a multi-tier outreach strategy, expanding to 5 new regions within 18 months.
  • Led a cross-functional task force to develop entry strategies into new markets, resulting in a $188,000 pipeline expansion.
  • Drove engagement with enterprise-level clients to secure a multi-year contract worth $11, exceeding revenue targets by 53%.
  • Developed and executed a strategic sales initiative that resulted in $8 additional business from cross-sell/up-sell opportunities.
  • Collaborated with the marketing team to align sales and marketing strategies, generating $13 in new business leads over several months.
  • Spearheaded product launch strategies for 5 new products, resulting in a 75% increase in sales within the first the past year.
  • Implemented a data-driven CRM system that enhanced client relationship management, reducing churn by 52% over 6 months.
  • Drove a $8 client contract win through targeted executive-level relationship building and comprehensive needs analysis.
  • Secured a significant 52% growth in recurring revenue by focusing on maintaining and renewing client contracts worth $4.

Affiliations

  • International Council of Nurses
  • International Institute of Marketing and Sales (IIMS)
  • American Medical Informatics Association
  • Rotary International
  • National Association for Business Economics (NABE)
  • American Society of Safety Professionals
  • Institute of Directors (IoD)
  • National Small Business Association (NSBA)
  • Society of Human Resource Management
  • International Association for Business Development Professionals (IBDP)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Project Management Professional (PMP) from Project Management Institute (PMI)
  • Advanced Business Analytics Certification from Vantage
  • Professional Certificate in Business Development from program
  • Certified Business Development Expert (CBDE) from Northwind
  • Certified Key Account Manager from Ironclad Systems
  • CompTIA Network+
  • Executive Leadership Certificate from Summit Group

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