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Skills

  • Operational improvement
  • Problem resolution
  • Customer service
  • Legal notice publishing
  • Financial report analysis
  • Contract compliance audits
  • Regulatory compliance
  • Process improvement
  • City code knowledge
  • Collaboration with legal departments

Work Experiences

  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Oversaw the delivery of metric project by initiative team, which resulted in standard.
  • Collaborated with the city accountant to track and reconcile public event receipts, ensuring compliance with the city's financial regulations.
  • Collaborated with the city accountant.
  • Assisted with the adoption of remote meeting and voting procedures during program, improving access and transparency for city residents and officials.
  • Assisted with the adoption of remote meeting procedures.
  • Conducted a procedural audit.
  • Contributed to increased voter turnout by 36%.
  • Achieved 100% compliance with response time requirements.
  • Assisted in the administration of municipal elections, including ballot preparation and distribution, election officer training, and results tabulation.

Summaries

  • Assistant City Clerk with expertise in legal document preparation.
  • Assistant City Clerk with 10 years of successful process improvement and cross-functional collaboration experience.
  • 100% adherence to Freedom of Information Act (FOIA) regulations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved zero election-day interruptions.
  • Assistant City Clerk with over 18 years of expertise in records management, municipal protocol, and election coordination, recognized for reducing procedural delays by 20%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.
  • Assistant City Clerk with extensive experience in overseeing multi-district election logistics, guaranteeing seamless election-day operations and high voter satisfaction.
  • Assistant City Clerk with strong leadership skills.

Accomplishments

  • Streamlined meeting annotations and minutes preparation, reducing processing time by 52% and improving transparency.
  • Analyzed and reported on demographic data from city elections, helping to inform policy decisions for 2015 planning.
  • Supported the planning and execution of city council meetings, ensuring compliance with Robert’s Rules of Order and state open meeting laws.
  • Awarded OSHA in public administration, contributing to faster ordinance review processes within the office.
  • Informed the public of key legislative changes via newsletters and web updates, boosting viewership by 18% over 2024.
  • Reduced election volunteer onboarding times by 65% through the implementation of an online training program.
  • Generated monthly reports on civic engagement, contributing to initiatives that resulted in a voter turnout increase of 74%.
  • Curated and managed the digitization of 18 years worth of historical records, improving online access to municipal archives by 83%.
  • Facilitated the transition from physical to digital records for the Denver Clerk’s Office, increasing document availability by 63%.
  • Awarded recognition for outstanding service in elections management, with a 2020 voter error rate below 35%.

Affiliations

  • Project Management Institute
  • Women Leading Government (WLG)
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM) Government Division
  • National Association of City and County Health Officials (NACCHO)
  • Government Finance Officers Association (GFOA)
  • Municipal Clerks' Association of Oregon
  • Association of Records Managers and Administrators (ARMA International)
  • International Council of Nurses
  • National Forum for Black Public Administrators (NFBPA)

Certifications

  • Certified Information Governance Officer (CIGO)
  • Cisco Certified Network Associate (CCNA)
  • Certified Fraud Examiner (CFE)
  • CompTIA Security+
  • Public Records Management Certification
  • Certificate in Public Sector Management – Brightline
  • CompTIA A+ Technician
  • Certified Municipal Clerk (CMC)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Election and Registration Administrator (CERA)

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