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Skills

  • Team building
  • Financial risk analysis
  • Project organization
  • Tax issue identification expertise
  • KPI dashboard implementation
  • Financial impact mitigation strategies
  • Payment gateway reconciliation
  • Organization
  • Operational improvements in revenue processes
  • Customer service

Work Experiences

  • Assessed billing discrepancies.
  • Assessed and minimized the financial impact of billing discrepancies, improving revenue recovery by 53% within the past year.
  • Conducted testing of HubSpot pricing structures before deployment.
  • Conducted root cause analysis on billing issues.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.
  • Collaborated cross-functionally with IT, Finance, and Operations.
  • Collaborated with external auditors to ensure compliance with system requirements, resulting in Excellence Award.
  • Conducted cross-functional training sessions that reduced knowledge gaps between teams and led to 33% process improvement in revenue controls.
  • Conducted post-launch audits for ServiceNow.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished Revenue Assurance Analyst with expertise in identifying patterns of fraud and consistent billing errors, saving the company over $5 in annual losses.
  • Caught audit discrepancies early.
  • Accomplished in collaborating with multiple teams such as IT, Finance, and Operations, leading a program project launch that improved billing accuracy by 46%.
  • Costs were consistently reduced while profits were increased.
  • Capable of quickly and accurately reviewing large data sets to ensure data integrity.
  • Fair Tax Examiner with 13 years of experience working in Seattle as a Revenue Assurance Analyst.
  • Recognized for category in 2023.
  • Collaborated with external auditors.
  • Achieved results within 18 months.

Accomplishments

  • Generated targeted reports in QuickBooks that improved visibility on pricing discrepancies, contributing to increased revenue margins by 25%.
  • Improved pricing validation processes by introducing automation tools, reducing manual errors by 65%.
  • Identified discrepancies in initiative invoicing system, reducing the billing backlog by 15 days, improving cash flow.
  • Partnered with finance and legal to ensure revenue tracking complied with framework, leading to a 11 consecutive year of compliance certification.
  • Developed dynamic revenue forecasting models that improved financial accuracy by 30% and reduced unnecessary expenditure by $8.
  • Streamlined revenue tracking procedures by implementing new database query optimization techniques, reducing processing time by 61%.
  • Designed and implemented customized reports highlighting key revenue drivers, improving decision-making capabilities for executives.
  • Worked closely with IT and business teams to resolve discrepancies in revenue recognition systems, reducing errors by 49%.
  • Collaborated with the pricing and finance teams to validate and implement Microsoft Excel pricing structures before system-wide deployment.
  • Analyzed trends to reduce unbillable items, recapturing revenues worth $3 across various lines of business.

Affiliations

  • International Association of Administrative Professionals
  • Women in Finance and Accounting (WIFA)
  • Chartered Global Management Accountant (CGMA)
  • Payment Card Industry Security Standards Council (PCI SSC)
  • Certified Information Systems Auditor (CISA)
  • Accounting and Financial Women's Alliance (AFWA)
  • American Institute of Certified Public Accountants (AICPA)
  • Financial Data Science Association
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Information Technology Systems Professional (CITSP)
  • CompTIA A+ Technician
  • Certified Revenue Cycle Representative (CRCR) - Cedar Works
  • First Aid/CPR Certified
  • Financial Risk Manager (FRM) by Global Association of Risk Professionals
  • Certified Corporate FP&A Professional (FP&A)
  • Advanced Excel for Financial Professionals Certification
  • Risk Management Assurance (CRMA) Certification by IIA

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