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Skills

  • Advanced knowledge of method for construction management
  • Database administration
  • Program files maintenance
  • Employee timesheet processing
  • Sage 50 US
  • Executive presentations
  • Paperwork drafting
  • Meeting arrangements
  • Presentation design
  • Payroll and budgeting

Work Experiences

  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Updated the program's category information in the tracking system.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Improved customer service ratings by 6% by training 7 new employees on proper phone handling techniques.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Conducted research in order to collect and record method information.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 5% reduction in the company's travel expenses.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.

Summaries

  • Offering 15 years of experience in customer relations management.
  • Tableau expert with exceptional performance reporting and typing abilities.
  • With 4 years of experience as Construction Secretary in Austin, I am organized and hardworking.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Expert at locating and resolving inconsistencies.
  • Bringing 3 years of outstanding performance in related roles to the table.
  • Construction Secretary with 4 years of experience assisting with category program coordination and implementation.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • When it comes to supporting daily activities as well as implemented to improve the program, I'm a productive team player.
  • Construction Secretary delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.

Accomplishments

  • Established regular communication channels with subcontractors, ensuring that all parties remained on the same page and reducing delays by 50%.
  • Ensured all relevant project documentation was filed and delivered to clients, resulting in smoother hand-offs and a 24% increase in client satisfaction ratings.
  • Implemented a new office filing system that improved document retrieval speed by 60% for both paper and digital records.
  • Monitored and verified daily timesheets for field staff, ensuring accurate labor cost allocation and reducing payroll errors by 26%.
  • Initiated and maintained a job cost tracking spreadsheet that helped project managers identify areas for cost savings of up to process per project.
  • Tracked and reviewed expenditures against project budgets, resolving discrepancies and compiling financial reports for the accounting department.
  • Assisted in creating job site safety protocols, contributing to a 48% reduction in job site incidents over 2023.
  • Implemented electronic timecard submission process, reducing manual entry errors by 70% and enabling instantaneous payroll processing.
  • Collaborated with team of 18 in the development of method.
  • Developed comprehensive safety training materials for new hires, which improved safety compliance by 35%, according to internal audits.

Affiliations

  • National Association of Women in Construction (NAWIC)
  • International Facility Management Association (IFMA)
  • Lions Club
  • Mechanical Contractors Association of America (MCAA)
  • Building Owners and Managers Association (BOMA)
  • Toastmasters
  • Rotary International
  • Construction Management Association of America (CMAA)
  • Society of Professional Estimators (SPE)
  • Construction Leadership Council (CLC)

Certifications

  • Notary Public Certification Massachusetts
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Payroll Professional (CPP)
  • Certificate in Project Scheduling Power BI
  • Certified Electronic Document Management Systems (CEDMS)
  • Certified Construction Project Administrator (CCPA)
  • Document Control Certification for Construction Projects
  • Cisco Certified Network Associate (CCNA)
  • OSHA 30-Hour Certification 2015
  • CompTIA Security+

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