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Skills

  • Operational improvement
  • RFI Scanners
  • Data analysis and reporting
  • Advanced Excel skills
  • Customer retention strategies
  • Contract development and management
  • Planning and coordination
  • Mentoring and coaching
  • Executive collaboration and reporting
  • Key accounts and territory management

Work Experiences

  • On-site staff training was facilitated, and processes and procedures were developed to improve accuracy.
  • Kept an eye on supplier operations to ensure quality, on-time delivery, and compliance with contract specifications.
  • Achieved 73% on-time delivery rate for all initiatives by refining the portfolio governance framework and enhancing team collaboration.
  • Was in charge of supervising and training customer service team members in order to ensure that they provided exceptional service, which increased retention and satisfaction.
  • Accelerated product launches by 17 weeks.
  • Grand openings for new stores were coordinated and launched by me.
  • Was in charge of personnel hiring, performance, and scheduling.
  • Was in charge of the day-to-day operations for a 16-person team, which included supervision and assignment delegation.
  • Worked with employees to improve customer satisfaction, streamline procedures, and increase bottom-line profits.
  • Achieved 33% on-time delivery rate.

Summaries

  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Accounting and Finance student seeking hands-on experience through an internship in data analysis.
  • Quality assurance in framework settings and workflow optimization in performance reporting settings.
  • Process improvement Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Inventory management, loss prevention, and vendor negotiation are all excellent.
  • Employee engagement, customer relationship management (CRM), time management, and conflict resolution are among the skillsets of this meticulous team builder.
  • Portfolio Team Manager is a focused and diligent Portfolio Team Manager with over 4 years of experience in maintaining smooth business operations.
  • Sales Supervisor with confidence, enthusiasm, and a commitment to leading by example.
  • Individual with extensive experience as a Sales Supervisor in non-retail settings.
  • Accomplished in financial analysis and portfolio optimization, consistently delivering value 8 quarters ahead of schedule and generating over $9 in new business.

Accomplishments

  • Partnered with the finance department to implement risk management protocols that kept budget deviations under 15%, aligning with corporate goals.
  • Ensured compliance with CPA standards across the portfolio, passing all audits with 22% success and maintaining a risk-free operational environment.
  • Proactively identified and mitigated risks within a $3 million portfolio, reducing project budget variances by 39%.
  • Re-engineered the portfolio risk management process, reducing high-risk project failures by 69% and improving portfolio-wide risk controls.
  • Reduced vendor costs by 25% across the portfolio by negotiating new contracts, saving the company $5 annually.
  • Collaborated with finance leads to optimize asset allocation strategies, producing 85% higher returns on portfolio investments.
  • Introduced real-time portfolio tracking through Asana, creating transparency across 5+ departments and improving decision speed by 49%.
  • Reduced portfolio project duration by an average of 36% days by advocating for and implementing new technology solutions such as Tableau.
  • Extended the use of performance dashboards across portfolio teams, enhancing visibility and improving portfolio performance KPIs by 80%.
  • Facilitated long-term, strategic planning sessions with senior leadership and key stakeholders, driving alignment of portfolio activities with 3-year business objectives.

Affiliations

  • Affiliated with the Association for Strategic Planning (ASP) to further knowledge in strategic alignment and long-term business growth initiatives.
  • Completed certification in Portfolio Management Professional (PfMP) from PMI, enabling advanced practices in resource allocation and performance tracking.
  • Completed Change Management Practitioner certification for enabling smoother transition and reallocation of resources during portfolio restructuring.
  • Member of the Association for Talent Development (ATD), improving leadership and productivity engagement techniques within cross-functional teams.
  • Certified Change Leader with The Change Management Institute to guide teams through impactful portfolio reconfigurations.
  • Active member of the American Management Association (AMA), participating in executive programs on leadership in complex project environments.
  • Involvement with the International Project Management Association (IPMA), focused on improving multi-project management strategies.
  • Contributor to the Thought Leadership Series on Portfolio Governance hosted by Portfolio Management Institute, discussing best practices in prioritization and risk assessment.
  • Affiliated with the Business Relationship Management Institute (BRMI) to foster stronger stakeholder partnerships and effective transformation initiatives.
  • Certified as a Scrum Master (CSM) through Scrum Alliance, applying Agile and Scrum frameworks to improve project backlog reduction.

Certifications

  • Certified Change Management Professional (CCMP) program
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • Certified Governance of Enterprise IT (CGEIT) program
  • First Aid/CPR
  • Program Management Professional (PgMP) - program
  • Agile Certified Practitioner (ACP) - process
  • Prince2 Practitioner Certification - procedure
  • Google Certified Professional Cloud Architect
  • SAP Certified Application Associate

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