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Skills

  • Relationship development
  • Cost-reduction initiatives
  • Inventory management and control
  • Data collection and analysis
  • MS Office
  • Individualized mentoring and coaching
  • First Aid/CPR
  • Financial Management
  • Collaboration with external stakeholders
  • Regulatory compliance

Work Experiences

  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Achieved 80% employment rate among program graduates.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across process calendars and programs.
  • Taught Correctional Trade Supervisors and Correctional Trade Supervisors effective customer service techniques, resulting in a 12% increase in client satisfaction.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.

Summaries

  • Clear understanding of client relations and project management as well as vendor management training.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Motivated system manager with a track record of best practices and operations in the Law Enforcement and Security.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Process improvement, cross-functional collaboration, and performance reporting are all well-trained.
  • Correctional Trade Supervisor with 18 years of successful client relations and team leadership experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Forward-thinking manager with 13 years of manufacturing project management experience.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.

Accomplishments

  • Ensured OSHA compliance during framework facility renovation project, reducing reportable incidents by 59% over several months.
  • Monitored production workflows for vocational and trade programs that reduced operational downtime by 46%.
  • Reviewed and analyzed inmate vocational program performance data, identifying bottlenecks and boosting completion rates by 54%.
  • Managed daily oversight of correctional maintenance activities, ensuring the timely completion of 5 repair requests within one year.
  • Trained new staff in effective communication and team coordination, reducing project completion times by 82%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Developed and adjusted schedules to ensure facility-wide completion of framework trade skill projects, increasing productivity levels by 20%.
  • Enforced safety standards vigorously in all workshops, contributing to a 2 month streak with no recordable injuries.
  • Reduced overall correctional facility maintenance costs by 85% through efficient resource allocation and labor scheduling.
  • Collaborated with external vendors to secure high-quality, discounted materials, saving the department 20% on annual supply costs.

Affiliations

  • State Department of Corrections Advisory Board
  • National Association for Conflict Resolution and Mediation
  • International Corrections and Prisons Association (ICPA)
  • American Medical Informatics Association
  • Post-Incarceration Job Training and Placement Network
  • Committee on Crisis Management and Handling High-Risk Populations
  • Association of Certified Correctional Trainers (ACCT)
  • Officer and Operations Safety Symposium Attendee
  • Institutional Management Associations of Correctional Supervisors
  • Occupational Safety and Health Administration (OSHA) Correctional Programs

Certifications

  • Certified Correctional Trainer (CCT) by the National Institute of Corrections (NIC)
  • Certified Public Accountant
  • Carpentry Certification by framework for Correctional Education Programs
  • Plumbing Technician Certification by metric
  • Certified Facility Manager (CFM)
  • Certified Business Analysis Professional (CBAP)
  • Correctional Officer Basic Certification
  • Project Management Professional (PMP)
  • Certified Corrections Officer (CCO) by American Correctional Association (ACA)
  • CompTIA Network+

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