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Skills

  • Relationship development
  • Supervision
  • Business Planning
  • System equipment
  • Budgeting
  • Facility cost management
  • Negotiation
  • Team management
  • MS Office
  • Business Development

Work Experiences

  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Achieved a 67% decrease in hazardous workplace incidents.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Achieved optimal efficiency in method trade skill labor output.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across process calendars and programs.
  • Increased employee morale and decreased turnover by 12%.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.

Summaries

  • Correctional Trade Supervisor with 18 years of successful client relations and team leadership experience.
  • Correctional Trade Supervisor is a multi-talented Correctional Trade Supervisor who is consistently rewarded for planning and operational improvements.
  • Dedicated to providing high-quality services and products.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Optimize long-term success by effectively balancing targets with resources.
  • Within Law Enforcement and Security, senior Correctional Trade Supervisor and outstanding performer in client relations and workflow optimization.
  • Accomplished supervisor with a focus on maintaining compliance with state and federal regulations in all vocational training programs.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Multi-tasking manager with a reputation for fostering a positive work environment and high-performing teams.

Accomplishments

  • Integrated security procedures into vocational training models, enhancing secure operational environments by 27%.
  • Set up a streamlined training workflow which improved vocational program enrollment by 56% across all departments.
  • Set up a preventive maintenance program that reduced emergency repairs by 72% and extended equipment lifespan by procedure.
  • Piloted a new on-the-job training curriculum across multiple trades, increasing inmate skill development outcomes by 40% over 6 months.
  • Monitored production workflows for vocational and trade programs that reduced operational downtime by 46%.
  • Conducted in-depth risk assessments for large-scale vocational programs, maintaining compliance with OSHA and other safety regulations for 9 consecutive quarters.
  • Optimized labor management by revamping vocational workshops to accommodate seasonal demand shifts, increasing output efficiency by 18%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully managed the integration of inmate training with real-world trade certifications, achieving a 23% certification rate in system trade program over three years.
  • Trained new staff in effective communication and team coordination, reducing project completion times by 82%.

Affiliations

  • Society of Human Resource Management
  • International Association for Correctional and Forensic Psychology (IACFP)
  • Job Placement and Workforce Transition Alliance
  • Workforce Development and Trade Training in Corrections Alliance
  • National Association for Conflict Resolution and Mediation
  • Association for Computing Machinery
  • Association of Certified Correctional Trainers (ACCT)
  • Officer and Operations Safety Symposium Attendee
  • Trade and Vocational Certification Board
  • National Association of Social Workers

Certifications

  • Certified Correctional Trainer (CCT) by the National Institute of Corrections (NIC)
  • Certified Inmate Rehabilitation Instructor (CIRI)
  • Certified Public Accountant
  • Workplace Conflict Resolution Certification for Correctional Settings
  • Certified Public Accountant (CPA)
  • American Heart Association Basic Life Support (BLS) Certification
  • Salesforce
  • Lean Six Sigma Green Belt Certification
  • First Aid/CPR Certified
  • ServSafe

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