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Skills

  • Menu knowledge
  • Customer service excellence
  • Computer literate
  • Wine and liquor expertise
  • Health codes compliance
  • Conflict resolution
  • Flexible schedule
  • Menu memorization
  • Workflow planning
  • Interpersonal skills

Work Experiences

  • Conducted regular inspections of preparation and storage equipment to evaluate and maintain performance for cost-effective and safe operations.
  • Cut overall budget by $2.
  • Built relationships with local farms and suppliers.
  • Achieved results within the past year.
  • Collaborated with the marketing team.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Contributed to zero payroll discrepancies in 2019.
  • Inspired employees to work at their highest levels of efficiency and quality.
  • Conducted quarterly performance reviews for team members.
  • Boosted productivity by 69% year-on-year.

Summaries

  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Efficient Food Service Manager with over 2 years of experience in metric and system service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Food Service Manager is a focused Food Service Manager who excels at multitasking and providing prompt and courteous service to all customers.
  • Exceptional budget management resulted in a savings of 4% in 6 months.
  • Food Service Manager with 15 years of successful data analysis and risk assessment experience.
  • Within Food and Beverage, senior Food Service Manager and outstanding performer in vendor management and workflow optimization.
  • Exceptional at overcoming obstacles and streamlining processes.
  • Grocery Store Clerk was responsible for keeping the store clean, safe, and well-organized in order to appeal to customers.
  • Commitment to the highest food safety standards as well as excellent customer service.

Accomplishments

  • Registered 5 customers for the store's loyalty program.
  • Helped store maintain a 12% customer satisfaction rate on secret shopper surveys.
  • Reorganized grocery store merchandise and displays, increasing output by 6%.
  • Awarded "Outstanding Employee" in 2019.
  • Guided
  • Promoted to Food Service Manager.
  • Documented
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Collaborated with team of 17 in the development of standard.
  • Monitored

Affiliations

  • Institute of Food Technologists (IFT) – Annual Conference Participant
  • Toastmasters
  • Culinary Institute of America (CIA) Alumni Association
  • Lions Club
  • International Foodservice Executives Association (IFSEA) – Regional Representative
  • Society of Women Engineers
  • American Hotel & Lodging Educational Institute (AHLEI) – Certified Hospitality Supervisor
  • Restaurant Leadership Conference (RLC) – Panel Speaker
  • Society for Hospitality and Foodservice Management (SHFM), Active Member
  • Restaurant Facility Management Association (RFMA) – Board Member

Certifications

  • OSHA: HACCP
  • Certified Restaurant Manager (CRM) - National Restaurant Association
  • Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
  • Project Management for Food Service Professionals, Vantage
  • POS System Certification: metric
  • Allergen Awareness Certificate, Arizona Department of Public Health
  • Managing Food Safety (Level 4), system, 2023
  • Food Safety in Catering Diploma, program
  • Certified Public Accountant
  • Salesforce

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