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Skills

  • Conflict resolution
  • Health codes compliance
  • Employee training
  • Fluent in Spanish
  • Extensive procedure knowledge
  • Meat slicing expertise
  • Excellent customer service
  • Outgoing personality
  • Wine and liquor expertise
  • Purchasing

Work Experiences

  • Created and enforced preparation timelines for large catering events, successfully meeting all deadlines and guest satisfaction target.
  • Chaired the safety committee.
  • Assisted in the creation of the annual budget, ensuring all operational expenses and capital expenditures were fully covered.
  • Achieved a 56% improvement in service time.
  • Built relationships with local farms and suppliers, enabling the restaurant to offer seasonal, farm-to-table ingredients while reducing procurement costs by 49%.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Assisted in the creation of the annual budget.
  • Checked prices and placed orders for food, kitchen appliances, and supplies.
  • Cut overall budget by $2.
  • Decreased food safety incidents by 27%.

Summaries

  • 9 years of experience in the field, with a strong desire to see the company succeed.
  • Create, develop, and implement cost-cutting and efficiency-enhancing initiatives.
  • Working with staff to create unique dining experiences has proven to be a success.
  • Bakery Clerk with 15 years of experience baking and decorating cakes, cookies, and pastries.
  • Leader who inspires others and solves problems.
  • Gourmet meats, cheeses, and specialty items are all familiar to me.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.
  • Food Service Manager with more than 14 years of experience in food service and progressive leadership.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.

Accomplishments

  • Recommended
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Identified
  • Ensured
  • Helped store maintain a 12% customer satisfaction rate on secret shopper surveys.
  • Increased store sales by 12%.
  • Documented and resolved process which led to initiative.
  • Advised
  • Integrated
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • Project Management Institute
  • International Foodservice Executives Association (IFSEA) – Regional Representative
  • American Hotel & Lodging Educational Institute (AHLEI) – Certified Hospitality Supervisor
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • Lions Club
  • Foodservice Systems Management Education Council (FSMEC) – Member
  • National Association of College & University Food Services (NACUFS) – Active Participant
  • Association of Information Technology Professionals
  • National Alliance for Foodservice Excellence (NAFEX) – Member since 2016

Certifications

  • Certified Hospitality Supervisor (CHS) - American Hotel & Lodging Educational Institute
  • Certified Food and Beverage Executive (CFBE) - American Hotel & Lodging Educational Institute
  • Certified Business Analysis Professional (CBAP)
  • Certified Nutrition Manager (CNM), program
  • Certified Kitchen Steward, procedure
  • Crisis Management for Food Service Industry Certificate, process
  • Certified Public Accountant
  • Food Safety and Sanitation Certification - Harbor & Co.
  • Project Management Professional (PMP)
  • Level 2 Award in Food Safety for Catering, standard

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