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Skills

  • FDA Drug Safety Guidelines
  • Drug delivery mechanisms
  • Pricing tool development
  • Strong verbal communication
  • Staff development
  • Dinner service planning
  • Food preparation
  • Processing payments
  • Advanced math skills
  • Intravenous admixture preparation

Work Experiences

  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Sought advice.
  • Managed
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Communicated with patients to obtain information about prescriptions and medical conditions, as well as to schedule pharmacist consultations.
  • Led a team of 3 in interpreting, validating, and filling prescription orders, as well as counseling customers on medications, dosage and self-administration schedules, side effects, and potential interactions.
  • Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
  • On-site training was provided by me.
  • Worked with the parts department to get the parts I needed.

Summaries

  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Highly skilled at filling and labeling prescriptions accurately, keeping track of drug inventories, and updating pharmacy records.
  • Senior Pharmacy Technician with 15 years of successful budget management and team leadership experience.
  • Determined sales and marketing professional with 3 years of experience in category industry.
  • Deadline-driven
  • Articulate
  • Dedicated to learning, growing, and succeeding in Construction.
  • Focused on customer service
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Collaborated on the automation of refill request processes, reducing manual work and increasing refill request completions by 65%.
  • Reduced medication dispensing errors by 17% through the introduction of a new verification system.
  • Supported the rollout of a patient-centered care initiative that led to a 31% improvement in patient adherence to prescription regimens.
  • Spearheaded the pharmacy's annual audit, identifying discrepancies, resulting in a $13 reduction in stock losses.
  • Implemented a continuous process improvement methodology that increased prescription filling accuracy by 67%, reducing customer returns.
  • Managed medication therapy management programs, achieving a 51% reduction in medication-related issues.
  • Led improvements to sterile compounding processes, ensuring compliance with USP <797> and USP <800> standards and reducing contamination risks by 65%.
  • Resolved complex insurance billing issues, resulting in a 35% increase in claim approval rates.
  • Increased sales 5% over 6 months.
  • Led a pilot project using automated dispensing systems, cutting prescription filling time by 13 minutes per order.

Affiliations

  • Lions Club
  • Advanced Medical Pharmacy Training and Education
  • Association for Computing Machinery
  • Project Management Institute
  • National Healthcareer Association (NHA) – Pharmacy Tech Certification
  • Toastmasters
  • International Council of Nurses
  • International Association of Administrative Professionals
  • American Marketing Association
  • Certified Specialty Pharmacy Technician (CSPT) Credential from PTCB

Certifications

  • Certified Protection Officer (CPO)
  • ServSafe
  • Inventory Management and Budgeting for Technicians Certificate - Summit Group
  • Certified Pharmacy Buyer (CPB) - 2018
  • Certified Diabetes Educator (CDE) – framework, 2017
  • First Aid/CPR Certified
  • Certified Compounded Sterile Preparation Technician (CSPT)
  • Health Information Technology for Pharmacy Technicians (HITPT) Certification - 2017
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Specialty Pharmacy Technician (CSPT) - 2017

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