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Skills

  • Sage 50 US
  • Report development
  • Documentation and control
  • Project Planning
  • Report analysis
  • Active listening during meetings
  • Appointment setting
  • Employee timesheet processing
  • Travel planning
  • Document conversion

Work Experiences

  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Kept the reception area clean to foster a positive, professional atmosphere for all stakeholders, including Private Assistants and clients.
  • Provided method software support and training to the entire office, including troubleshooting and optimization.
  • Wrote business documents such as procedure, method, and system that were clear and professional.
  • Was always looking for ways to make daily operations, client communications, recordkeeping, and data entry more efficient.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Achieved an estimated 71% efficiency improvement.

Summaries

  • Dedicated to keeping track of program data, creating category reports, and workflow optimization.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Microsoft Excel expert with exceptional team leadership and typing abilities.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Working with little to no supervision, responsible, punctual, and productive.
  • With 18 years of experience as Private Assistant in Denver, I am organized and hardworking.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Customer service and conflict resolution skills are excellent.

Accomplishments

  • Skillfully processed expense reports for senior management, reconciling expenses with 15% accuracy and processed within 18 months.
  • Successfully reduced meeting downtime by automating recurring task scheduling for 15 executives utilizing QuickBooks.
  • Documented and resolved system which led to method.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 12 in the development of category.
  • Provided on-demand administrative support for meetings, ensuring that client needs were anticipated and addressed, resulting in improved meeting outcomes by 54%.
  • Developed and maintained a personal medical database, managing confidential health information and ensuring efficient healthcare service coordination.
  • Managed household staff of 11, including scheduling, payroll, and ensuring compliance with local labor laws.
  • Orchestrated complex calendar management for executive team, prioritizing over 3 high-priority appointments per week with no scheduling conflicts.
  • Resolved product issue through consumer testing.

Affiliations

  • Certified Meeting Professional (CMP) through Events Industry Council
  • Association of Personal Assistants & Estate Managers (APEM)
  • American Management Association (AMA)
  • Certified Digital Information Professional (CDIP)
  • Lions Club
  • American Marketing Association
  • Institute for Professional Administrative Certification of Excellence (PACE)
  • National Association of Legal Assistants (NALA)
  • Society of Human Resource Management
  • International Association of Administrative Professionals

Certifications

  • Certified Meeting Planner (CMP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Administrative Professional (CAP)
  • Advanced Google Calendar Certification
  • Certificate in Corporate Event Planning
  • Certified Digital Security Expert for Personal Assistants Ironclad Systems
  • Advanced Budgeting for Personal Assistants Vantage
  • ServSafe
  • Time Management Strategies Certification system
  • Google Drive for Business Productivity Certification

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