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Skills

  • Cross-functional team leadership
  • Waterfall methodology
  • Customer satisfaction improvement strategies
  • KPI Tracking and Reporting
  • Documentation management
  • Method equipment
  • On-Time Project Delivery
  • Quality assurance
  • Risk mitigation planning
  • Multi-project coordination

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Achieved a President's Club for teamwork and excellence.
  • Collaborated with stakeholders to define clear project objectives and deliverables, aligning team efforts with organizational goals.
  • Assisted in the development and launch of a HubSpot that generated $18 in new revenue within the first year.
  • Answered 16 calls per two years to help customers with their questions and concerns.
  • Collaborated with stakeholders to define project objectives.
  • Built positive relationships with external vendors to streamline procurement processes, improving delivery timelines by 53%.
  • Boosted overall success rate of projects by 58% in 2017.
  • Aligned team efforts with organizational goals.
  • Achieved results within the first quarter.

Summaries

  • Achieved a 26%-point reduction in project failure probability.
  • Accomplished Project Worker with a passion for high-stakes projects, recognized for continuously exceeding performance and client expectations.
  • Adept in stakeholder communication.
  • Dedicated, forward-thinking, and adaptable to the changing needs of the company, customers, and projects.
  • Aligned project objectives with real-time client requirements.
  • Budget-conscious Project Worker.
  • Well-versed in the planning and deployment of quality assurance.
  • With excellent planning skills, he is capable of overseeing complex, high-value technical projects.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Managed stakeholder expectations throughout the project lifecycle, achieving buy-in and minimizing project scope creep by 76% as a result.
  • Designed risk management protocols that identified potential barriers early, reducing unforeseen project delays by 63%.
  • Facilitated 18 team meetings and workshops to drive consensus on project requirements and ensure smooth execution.
  • Authored and distributed monthly project status reports to 14 stakeholders, maintaining transparency and improving communication channels.
  • Collaborated with team of 5 in the development of category.
  • Spearheaded team coaching initiatives, improving team performance and increasing morale as evidenced by a 57% increase in project completion rate.
  • Developed and deployed process improvement initiatives that led to a 61% boost in team operational efficiency over a 6 months.
  • Reduced project delays by 21% through proactive risk management and mitigation strategies, increasing overall client satisfaction.
  • Refined internal communication strategies for compliance, resulting in fewer project misunderstandings and improved decision-making timelines.
  • Used conflict resolution strategies to address and mediate resource disputes, significantly improving the team's ability to hit project milestones.

Affiliations

  • Toastmasters
  • Rotary International
  • National Association of Social Workers
  • Lions Club
  • American Society of Safety Professionals
  • Certified Scrum Product Owner (CSPO) holder
  • Agile Project Management Practitioner
  • International Project Management Association (IPMA)
  • Toastmasters International
  • Association for Computing Machinery

Certifications

  • Certified Change Management Professional (CCMP) – 2022, Harbor & Co.
  • CompTIA Network+
  • Lean Six Sigma Green Belt, 2023, Meridian
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Project Management Professional (PMP) - 2022, Lakeside Partners
  • Certified Kanban Practitioner (CKP) - 2022, Summit Group
  • SHRM Certified Professional (SHRM-CP)
  • PRINCE2 Practitioner – 2020, Lakeside Partners
  • Agile Certified Practitioner (PMI-ACP) - 2021 - Ironclad Systems

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