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Skills

  • Interdepartmental collaboration
  • Organization
  • Business operations
  • Database administration
  • Event planning and execution
  • Staff management
  • Credit and collections
  • Data entry
  • Conflict resolution skills
  • Bookkeeping

Work Experiences

  • Analyzed operational workflows.
  • Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments.
  • Established and developed a highly efficient and dependable administrative team by providing ongoing coaching and motivation and fostering career advancement.
  • Was in charge of the CRM database, which included troubleshooting, maintenance, updates, and the creation of reports.
  • Was in charge of the supervisor's schedule and appointments, as well as streamlining the scheduling process.
  • Coordinated all aspects of corporate travel bookings for executives, saving 12 annually through negotiated vendor partnerships.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Assisted in succession planning.
  • Achieved a 47% decrease in processing times.
  • Provided expert clerical support by handling a wide range of routine and special requests efficiently.

Summaries

  • Strengths in project management and budget management backed up by Miscellaneous training.
  • Administrative Operations Manager with 8 years of successful vendor management and workflow optimization experience.
  • Achieved a 55% reduction in processing times.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of performance reporting and quality assurance as well as data analysis training.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Miscellaneous administrative office management, related regulatory guidelines, and quality assurance certified Scrum Master and Administrative Operations Manager.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Collaborative Administrative Operations Manager recognized for enhancing interdepartmental communication, increasing collaboration by 31% through innovative strategies.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.

Accomplishments

  • Enhanced interdepartmental coordination through shared digital platforms, reducing project delays by 60%.
  • Documented and resolved method which led to initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 17 in the development of standard.
  • Created, negotiated, and monitored vendor contracts, reducing supply chain costs by 29% annually.
  • Managed company-wide asset tracking system, reducing lost equipment costs by standard 11 monthly.
  • Developed and executed office standard operating procedures (SOPs) reducing errors and improving overall organization by 85%.
  • Implemented energy-saving initiatives, cutting facility operational expenses by 34% over three years.
  • Established inventory control protocols, reducing misplaced assets by 40%.
  • Successfully negotiated cost-effective vendor contracts, reducing annual office supply costs by 63%.

Affiliations

  • Society of Women Engineers
  • Certified Manager Certification (CM) - Institute of Certified Professional Managers
  • Society for Human Resource Management (SHRM)
  • International Association of Administrative Professionals (IAAP)
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • National Association for Office Managers (NAOM)
  • National Association of Social Workers
  • National Contract Management Association (NCMA)
  • American Management Association (AMA)

Certifications

  • Certified Manager (CM) by Institute of Certified Professional Managers (ICPM)
  • Professional in Human Resources (PHR)
  • Salesforce Administrator Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Human Resources Business Partner (HRBP)
  • Google Certified Professional Cloud Architect
  • ServSafe
  • Certified Occupational Safety Specialist (COSS)
  • Certified Ethical Hacker (CEH)
  • Supply Chain Operations Reference (SCOR-P) Professional

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