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Skills

  • Bandwidth Allocation Optimization
  • Team management
  • Multilingual Support for Global Telecom Operations
  • Cloud-first Telecommunications Transition
  • Fiber Optic Cabling Deployment
  • Budgets
  • Systems analyzation
  • Project organization
  • Cross-departmental communication
  • Process improvement

Work Experiences

  • Set up and maintained systems as well as analyzed user requirements.
  • Collaborated with the finance department.
  • Read, understood, and followed written instructions to the letter.
  • Conducted RFPs for new telecom providers to support upcoming expansion in Phoenix, minimizing transition risks and negotiating favorable terms at $16.
  • Preventive maintenance, backup, and data recovery procedures were developed and implemented by me.
  • Ensured that all maintenance activities were completed in accordance with company standards.
  • Was in charge of the company's telecommunications networks, which included telephones, office equipment, the internet, and cable.
  • Used ServiceNow to prepare and evaluate network diagrams, floor plans, and site configurations for both new and existing facilities.
  • Hoists, drills, precision measuring instruments, and electronic testing devices were among the hand and power tools I used.
  • Assisted in the rollout of IPv6.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Costs were consistently reduced while profits were increased.
  • Achieved reductions in cyber threats by 41%.
  • Reliable Communications Technician with experience troubleshooting and installing standard and system systems and hands-on training.
  • Allowed seamless future upgrades.
  • Achieved efficient network distributions.
  • Achieved savings of $13.
  • Achieved a 64% improvement using automated IP address management tasks.

Accomplishments

  • Successfully completed a telecom audit under initiative, receiving full compliance certification without recommendations for improvement.
  • Implemented telecom expense management strategies that reduced costs by 17 annually while maintaining service quality across 5 facilities.
  • Documented and resolved metric which led to system.
  • Maintained oversight of telecom infrastructure budget, reducing spend by 10% through optimizing vendor services.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully managed the integration of voice and data services for 11 government agencies, ensuring compliance with high-level security standards.
  • Collaborated with cross-functional teams to design and implement a failover system, ensuring continuous operations with zero downtime during system transitions.
  • Managed vendor relationships and executed contracts delivering annual cost savings of 11% in telecom expenses, driving significant ROI.
  • Worked with procurement and IT teams to negotiate and establish multi-year contracts with telecom providers, saving an annual 17% in costs.
  • Directed a global-scale telecom system revamp covering 17 countries, delivering the project 49% under budget without compromising system performance.

Affiliations

  • Certified in SIGOS testing methodologies through International Telecommunication Union standards and practices since 2016.
  • Engaged with the Society of Cable Telecommunications Engineers (SCTE) to stay updated on developments in telecom infrastructure.
  • Lions Club
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Project Management Institute
  • Contributor to the Association for Computer Communications & Data Networks, sharing case studies on cost reduction strategies in telecom services.
  • Board member of the Communications Infrastructure Contractors Association (NATE), advising on safety and compliance during telecom project implementations.
  • Affiliate member of the Open Network Automation Platform (ONAP) initiative, working towards telecom system automation.
  • Attended the MPLS & SDN World Congress, discussing emerging technologies with experts in data and wireless traffic monitoring.

Certifications

  • ITU-T Certified Telecommunications Professional (CTP)
  • Telecom Expense Management Certification - Workday
  • Certified LTE Network Professional (CLNP) - QuickBooks
  • SHRM Certified Professional (SHRM-CP)
  • 5G NR Specialist Certification - Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Cloud Security Professional (CCSP)
  • Huawei Certified ICT Expert (HCIE) - Carrier IP
  • Certified in Risk and Information Systems Control (CRISC)

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