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Skills

  • Time management
  • Proficiency in process improvement
  • Domestic and International Experience
  • Stress management techniques
  • Bilingual in French
  • Advertising
  • Cold calling
  • Lead development
  • Multi-Task Management
  • Crisis intervention

Work Experiences

  • Achieved improvements within 18 months.
  • Was in charge of 6 household employees, contractors, and vendors.
  • Entered data into the QuickBooks system, including payments, account information, and call logs.
  • Achieved a 54% decrease in challenging behaviors.
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Achieved results for 48% of clients in six months.
  • Handled incoming mail, bills, and invoices, as well as taking the necessary actions.
  • Answered an average of 14 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Boosted client independence by 37%.

Summaries

  • Achieved a 54% decrease in incidents.
  • Professional with 7 years of progressive experience in the field who is highly organized and detail-oriented.
  • Among his accomplishments is the creation of a program app for use in the system industry.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Compassionate Direct Support Care professional.
  • Acknowledged through Top Performer in 2015.
  • Builds trustful relationships with healthcare providers.
  • Achieved 32% improvement in client outcomes.
  • Achieved a 62% reduction in behavioral incidents.
  • Dynamic communicator who consistently outperforms company goals and expectations.

Accomplishments

  • Developed and enforced behavior intervention plans that decreased aggressive behaviors by 15% within a several months, enhancing overall client experience.
  • Devised stress-relief techniques and mindfulness activities for clients, leading to 17% reduction in anxiety-related incidents over two years.
  • Recommended
  • Prepared
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Won
  • Reduced
  • Guided
  • Consulted
  • Improved

Affiliations

  • Certified, Applied Behavior Analysis (ABA) in Developmental Disabilities Care, trained in providing tailored care strategies to meet individual clients’ needs.
  • Attendee, The Arc National Convention on Developmental Disabilities and Human Services, 2019.
  • Member, Community Services for Every1 Association – Assisted in crafting person-centered care plans to foster community inclusion.
  • Member, American Network of Community Options and Resources (ANCOR), involved in legislative advocacy for direct support professionals.
  • Member, International Rett Syndrome Foundation – Lead 15 awareness campaigns, supporting families and caregivers with specialized respite care services.
  • Volunteer, Project SEARCH – Coordinated employment readiness programs and mentored youth with disabilities transitioning from education to employment.
  • Badge Holder, Crisis Prevention Intervention (CPI) since 2017 – Trained in conflict management and safety assurance within direct care settings.
  • Certification Holder, Association of Community Rehabilitation Educators (ACRE) – Credentialed in employment services to persons with disabilities.
  • Facilitator, Special Olympics Community Inclusion Programs – Managed multisport events enhancing physical engagement for individuals with developmental disabilities.
  • Volunteer, standard Special Needs Parent Support Group – Provided resource navigation and care system guidance for families facing service barriers.

Certifications

  • CPR and First Aid Certification framework
  • Certification in Client Advocacy within Disability Services, Vantage, 2023
  • NADSP Registered Supervisor Certification, National Alliance for Direct Support Professionals (NADSP), 2020
  • Direct Support Professional Registered Behavior Technician Certification, Behavior Analyst Certification Board (BACB), 2016
  • Certified Protection Officer (CPO)
  • Caregiver Core Training Certification (CCT), Massachusetts, 2017
  • Trauma-Informed Care Certification Lakeside Partners 2022
  • Nonviolent Crisis Intervention Certification (NCI) from CPI, 2022
  • Applied Suicide Intervention Skills Training (ASIST) Lakeside Partners 2018
  • Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners (NCCDP), 2016

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