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Skills

  • Accomplished manager
  • Account management
  • Sales processes
  • Team collaboration and leadership
  • Analytical problem solver
  • Sales reporting
  • Goal setting and performance analysis
  • Strategic account development
  • Client feedback analysis and action planning
  • Pipeline management

Work Experiences

  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Organized promotional events and interacted with the community to increase sales volume.
  • Initiated new product launch sales and marketing plans, including developing sales, distribution, and media strategies.
  • Hired 2 sales representatives over a two years period.
  • Used sales presentations to communicate product quality and market comparisons.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Increased sales revenues to $17 for method services by utilizing effective negotiating skills.
  • Established long-term business growth by building relationships with customers and the community.
  • Hired, supervised, and coached 12 employees on sales strategies to maximize performance.
  • Researched and implemented new strategies to expand the company's operations and customer base.

Summaries

  • Achieved sales growth.
  • Sales Administration Officer is a multi-talented Sales Administration Officer who is consistently rewarded for planning and operational improvements.
  • Achieved a 77% inventory turnover rate improvement.
  • Adept in inventory planning.
  • Clear understanding of team leadership and process improvement as well as team leadership training.
  • Successful Sales Manager with 13 years of experience in developing and increasing standard sales.
  • Over a 2-year career, I've built a strong track record as a performance-oriented sales leader.
  • Sales Administration Officer with 15 years of successful team leadership and stakeholder engagement experience.
  • Persuasive brand imaging has a proven track record of growing network connections.
  • Achieved a 4% reduction in delivery lead times.

Accomplishments

  • Evaluated performance reports to identify improvement points, resulting in a boost of sales team performance by 28% within 14 quarters.
  • Reduced administrative overhead by 36% through automation of recurring sales tasks in Jira, leading to increased focus on revenue-generating activities.
  • Developed sales dashboards in Adobe Creative Suite, resulting in a 83% quicker access to sales metrics and KPIs.
  • Implemented new training resources focused on compliance, resulting in 36% adherence to updated sales policies across the team.
  • Ensured timely processing of customer quotations and contracts, helping accelerate deal closures by 7 weeks throughout 2019.
  • Developed performance analysis reports using Microsoft Excel, reducing turnaround time in goal-setting cycles by 3 days.
  • Collaborated with product teams to incorporate customer feedback, contributing to a 15% adoption of new product features within 10 months of launch.
  • Reviewed, adjusted, and distributed sales contracts, reducing errors in documentation by 39% and ensuring regulatory compliance.
  • Played a role in redesigning sales onboarding materials for new hires, helping decrease onboarding time by 2 days and boosting early career sales performance.
  • Collaborated with finance to provide sales data for pricing adjustments, contributing to a 79% increase in company profits.

Affiliations

  • Society of Women Engineers
  • American Medical Informatics Association
  • Affiliate of the Customer Success Association, sharing achievements in client pipeline and retention strategies
  • Affiliate member of the American Marketing Association focused on Sales & Marketing Alignment
  • National Association of Social Workers
  • Member of the Women in Sales Everywhere (WISE) network to enhance diversity in sales teams
  • Project Leader for the Miscellaneous Sales Operations Forum, conducting workshops on data-driven sales strategies
  • Active participant in Chicago Regional Small Business Administration contributing to growth webinars for sales processes
  • Member of the Global Alliance of Sales & Customer Service Professionals (GASCP)
  • Certified in Consumer Buying Behavior Analysis, verified by the American Marketing Association

Certifications

  • Certified ScrumMaster (CSM) – Scrum Alliance
  • Certified Public Accountant
  • ServSafe
  • Advanced Sales Analytics Certification (2020, Coursera)
  • Certified Sales Leadership Professional (CSLP) - Cedar Works
  • Certified Business Analysis Professional (CBAP)
  • Sales Coordinator Skills Training Certification (2016)
  • Certified Inside Sales Manager (CISM, 2022)
  • Certified Supply Chain Professional (CSCP) – APICS
  • Customer Relationship Management (CRM) Certified Professional (2016)

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