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Skills

  • Cost reviewing
  • Merchandising expertise
  • Brand management
  • Cross-functional team collaboration
  • Oral and written communication
  • Closing strategies
  • Lead qualification
  • Review of contracts
  • Management collaboration
  • Developing local contracts

Work Experiences

  • Looked into and resolved strategic issues that affected the operations of process and system.
  • Developed strong client relationships and delivered high-value services, resulting in a 14% increase in company market share.
  • Had a thorough understanding of competitors' products and services, as well as their presence in the assigned territory.
  • Answered 11 inbound calls per shift and generated quotes for callers by providing product and service information.
  • Conducted research and created custom service proposals for clients.
  • Completed QuickBooks on time and promoted the effectiveness and benefits of HubSpot.
  • Established effective working relationships with clients and distributors to develop and promote new system products, resulting in an increase in revenue of $14 per year.
  • Was in charge of customer product implementation.
  • Oversaw the work of an efficient administrative team responsible for maintaining accurate sales, inventory, and order records.
  • Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals.

Summaries

  • With proactive and ambitious approaches, spearheaded high-volume sales across multiple units.
  • Successful Sales Manager with 15 years of experience in developing and increasing program sales.
  • Area Sales Executive pays attention and is well-educated in strategic planning and process improvement.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Determined sales leader in the metric market who takes a data-driven and hardworking approach to pursuing and servicing accounts.
  • Ability to process and track sales orders using CRM.
  • Experienced Account Manager with more than 15 years of experience.
  • Streamlines processes to increase overall focus and efficiency.
  • Pursuing a position as an Account Manager, where hard work and dedication will be rewarded.
  • Gained a thorough understanding of the target audience and competitors to develop effective marketing messaging.

Accomplishments

  • Managed a territorial expansion into the Midwest, leading to 68% market share increase within 5 months.
  • Implemented CRM strategies using standard to track and engage leads, improving conversion rates by 48%
  • Led a sales team of 12 members across 8 regions, achieving 79% growth in year-over-year sales.
  • Increased customer satisfaction and repeat business by implementing post-sale follow-up procedures using category.
  • Resolved product issue through consumer testing.
  • Enhanced client satisfaction scores by 19% through targeted feedback collection and action planning.
  • Achieved 18% client retention rate through the rollout of a loyalty program that addressed client-specific needs.
  • Developed comprehensive sales reporting templates to monitor key performance indicators, reducing reporting time by 81%.
  • Worked with marketing teams to create targeted sales collateral, improving product awareness and leading to 82% higher lead-to-sale conversion.
  • Reduced customer churn by 84% through proactive account management and continuous relationship-building efforts.

Affiliations

  • Institute of Sales Management (ISM)
  • Global Professional Sales Association (GPSA)
  • Society of Women Engineers
  • Project Management Institute
  • American Marketing Association
  • Networking Association for Sales and Marketing Professionals
  • Wholesale Distributors Association of Miscellaneous
  • Professional Sales Association in Portland
  • National Association of Business Owners and Entrepreneurs (NABOE)
  • Miscellaneous-specific Sales and Marketing Association

Certifications

  • Association for Project Management (APM)
  • Professional Selling Skills Certification - Richardson Sales Performance
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Certified Revenue Management Executive (CRME) - HSMAI
  • Negotiation Mastery Certification - Harvard Business School Online
  • Certified Sales Executive (CSE)
  • Solution Selling Certification – Sales Performance International
  • Google Analytics Individual Qualification - Google
  • Sales Enablement Certification - HubSpot Academy

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