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Skills

  • Employee timesheet processing
  • Office management
  • Records management
  • Spreadsheet management
  • Documentation and control
  • Staff training and development
  • Data analysis and reporting
  • Customer and client relations
  • 16 WPM typing speed
  • Meeting arrangements

Work Experiences

  • Created procedure presentations that were both informative and appealing.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Oversaw 6 calendars in order to coordinate meetings, appointments, and events strategically.
  • Transcribed and organized information to aid in the preparation of speeches and presentations.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Wrote extremely precise internal and external letters and memos.
  • Wrote internal memos and external correspondence for senior management and double-checked all paperwork for errors.

Summaries

  • Education Administrative Assistant delivers key clerical support to internal teams, customers, vendors, and other stakeholders in an efficient and accurate manner.
  • Capable of gathering and organizing specific data as well as converting documents into the desired formats.
  • Expert at locating and resolving inconsistencies.
  • Team player who is knowledgeable in client relations and strategic planning.
  • Committed to high-quality organization and office management, as well as problem-solving skills.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Expert at multitasking in a fast-paced environment.
  • Extensive data collection and extraction experience.
  • Calendar management, scheduling, data entry, and database administration are all areas where she shines.

Accomplishments

  • Spearheaded classroom booking procedures, ensuring 60% room utilization without scheduling conflicts in 2015.
  • Managed semester scheduling for 16 students, ensuring balanced course loads that directly improved graduation rates by 52%.
  • Delivered administrative support to Adobe Creative Suite, achieving a 31% increase in participation and student satisfaction in 2024.
  • Led the coordination of guest speaker events, successfully integrating schedules for 6 distinct speakers while maintaining high audience attendance.
  • Developed and executed system aimed at increasing strategic planning, surpassing initial goals by 59%.
  • Reviewed and updated guidelines ensuring staff adherence to state and district academic regulations, maintaining 62% compliance.
  • Led student internship coordination efforts, securing fruitful partnerships with 15 institutions and achieving a 61% rise in internship placement.
  • Created and maintained internal databases for Adobe Creative Suite, improving data retrieval efficiency by 83%.
  • Improved equipment access for faculty by coordinating resource sharing across 17 departments, leading to 73% reduced wait time.
  • Supported faculty in arranging special exams and assessments, reducing scheduling errors by 65% during peak periods.

Affiliations

  • American Medical Informatics Association
  • National Association of Social Workers
  • American Society of Safety Professionals
  • National Academic Advising Association (NACADA)
  • Society for Human Resource Management (SHRM)
  • Council for the Accreditation of Educator Preparation (CAEP)
  • Association of Information Technology Professionals
  • International Society for Technology in Education (ISTE)
  • Freemason
  • Association of Educational Service Agencies (AESA)

Certifications

  • Certified Manager of Educational Programs (CMEP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Fundamentals of Budgeting in Education (FOBE)
  • Certified Meeting Professional (CMP)
  • Certified Manager of Office Administration (CMOA)
  • Certified Business Analysis Professional (CBAP)
  • Certification in Faculty and Program Support (CFPS)
  • Certified Public Accountant
  • Google Workspace Administrator
  • Project Management Professional (PMP)

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