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Skills

  • Social skills teacher
  • Housing retention program collaboration
  • Peer Support Program Development
  • Collaboration with law enforcement and emergency responders
  • Personality disorder treatment aptitude
  • PTSD specialist
  • Case documentation
  • Risk mitigation in acute psychiatric cases
  • Adherence to clinical best practices and ethical guidelines
  • Cultural competency in mental health care

Work Experiences

  • Advocated for mental health patients in court, helping 14 individuals secure access to essential services and housing.
  • Oversaw intakes and assessments that were family-centered, strengths-based, culturally competent, and individualized.
  • Connected clients to long-term care services.
  • Supervised individual and family therapy sessions for children ranging in age from 5 to 10.
  • Was in charge of a caseload of over 6 children in public schools and group homes.
  • Mediated conflicts between families in order to clarify and resolve underlying issues.
  • Conducted risk assessments for individuals expressing suicidal ideations, intervening in over 5 emergencies within several months.
  • Administered mental health assessments using metric.
  • Conducted risk assessments for individuals with suicidal ideations.
  • Collaborated with multidisciplinary teams to facilitate SAP aimed at reducing homelessness among individuals with severe mental illness, achieving a 85% housing retention rate.

Summaries

  • Accomplished at conducting clinical assessments in order to develop effective treatment plans for patients.
  • Mental Health Counselor with 12 years of experience in healthcare who focuses on the needs of her clients.
  • Collaborated with local shelters.
  • Compassionate and results-driven Crisis Clinician.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advanced system counseling techniques, as well as expertise in crisis intervention strategies for patients.
  • Consistently achieved above-average client satisfaction rates of 30% by providing empathetic and timely crisis response and ongoing support.
  • Successful in bringing expertise to bear on improving care delivery.
  • Adept at reducing violent incidents by 2%.

Accomplishments

  • Led research initiatives on crisis care effectiveness at framework, which was adopted into standard practice by Beacon Labs in 2018.
  • Researched and integrated evidence-based trauma treatments into crisis interventions, improving patient satisfaction scores by 44% within several months.
  • Developed motivational interviewing techniques to increase patient engagement, leading to a 55% success rate in treatment adherence.
  • Partnered with community mental health organizations to provide post-crisis follow-up care to over 4 individuals, decreasing relapse rates by 79%.
  • Collaborated with law enforcement and social services to provide immediate crisis intervention for over 18 high-risk individuals in 2016.
  • Trained 11 staff members in the use of trauma-focused care models, achieving certification in Lean after 11 months of instruction.
  • Collaborated with team of 11 in the development of standard.
  • Coordinated care with substance abuse specialists during dual-diagnosis crises, reducing hospitalization rates for co-occurring disorders by 32%.
  • Initiated a peer-support mentoring program for patients discharged following a mental health crisis, resulting in increased reintegration success by 52%.
  • Developed and implemented a rapid intake protocol for mental health crises, reducing patient wait time by process at framework.

Affiliations

  • National Alliance on Mental Illness (NAMI)
  • National Association of Social Workers
  • National Council for Behavioral Health
  • International Council of Nurses
  • American Medical Informatics Association
  • American Association of Suicidology (AAS)
  • International Critical Incident Stress Foundation (ICISF)
  • American Marketing Association
  • Project Management Institute
  • National Board for Certified Counselors (NBCC)

Certifications

  • Project Management Professional (PMP)
  • Certified Behavioral Health Case Manager (CBHCM) – method
  • Certified Business Analysis Professional (CBAP)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Crisis Intervention Counselor – American Institute of Health Care Professionals (AIHCP)
  • Advanced Certified Dementia Practitioner (ACDP) – National Council of Certified Dementia Practitioners (NCCDP)
  • Certified Rehabilitation Counselor (CRC) - Commission on Rehabilitation Counselor Certification
  • Suicide Risk Assessment and Prevention Certification – standard
  • Certified Co-Occurring Disorders Professional (CCDP) - IC&RC
  • Certified Compassion Fatigue Professional (CCFP) - International Association of Trauma Professionals

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