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Skills

  • Billing issue resolution
  • General ledger accounting expertise
  • Supervision
  • Account balance reconciliation
  • Team management
  • MS Office
  • Operational improvement
  • Cost accounting
  • Discrepancy resolution
  • PeopleSoft expert

Work Experiences

  • Was in charge of a 5-employee team, as well as day-to-day accounting processes and financial accuracy.
  • Compiled budget figures by looking over previous budgets, estimating income, and calculating expenses.
  • Prepare Salesforce for the coming days by sending detailed daily bank reports to procedure agency and closing the current day's finances.
  • Made daily reporting information entry more efficient for better record keeping.
  • Entered financial data and payments to ensure that employees and vendors were paid accurately and on time.
  • Processed payroll for 7 employees, including commissions, taxes, paid time off, and healthcare benefits each several months.
  • Achieved a 24% reduction in account delinquencies.
  • Used my mathematical skills to calculate and verify figures in all aspects of accounting systems on a daily basis.
  • Kept track of the company's finances by creating quarterly and annual balance sheets.
  • Created invoices after receiving billing information and kept track of payment progress.

Summaries

  • Strong Quickbooks and Workday skills, as well as a meticulous and accurate nature.
  • Trained in initiative financial tasks, quick to pick up new information, and extremely professional.
  • Salesforce is a skill that I've honed over the years.
  • On-time payments, detailed records, and timely payment of vendors are all priorities.
  • GAAP expert with general ledger experience
  • Known for achieving metric by completing framework efficiently and managing method accounts.
  • Accounting Manager with extensive expertise in client relations and 14 years of experience.
  • Fantastic mathematical abilities with a track record of precision.
  • In order to take on Student Account Coordinator with Ironclad Systems, I'm hoping to use my experience in financial data entry and record keeping.
  • Trained in the use of Salesforce.

Accomplishments

  • Actively participated in reconciliation of institutional fees and charges across multiple departments, reducing discrepancies in financial reports by 24%.
  • Resolved system errors related to student fee assessments, reducing transaction reversals by 30% and enhancing the accuracy of future billings.
  • Supported students in coordinating their financial aid packages to align with tuition billing cycles, improving student satisfaction rates by 83%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led tuition collection efforts, ensuring timely payment submissions from a cohort of over 14 students and achieving an average collection rate of 58%.
  • Collaborated with the IT department to diagnose and remediate account system issues, resulting in a 27% reduction in processing delays and increased system uptime.
  • Assessed student financial needs and coordinated solutions, reducing account delinquency rates by 60% over a one year period.
  • Delivered clear, concise responses to student inquiries via email and phone, resolving 9 inquiries per day on average and achieving a customer satisfaction score of 39%.
  • Provided detailed loan repayment counseling sessions to students, improving loan payment rates by 56% while maintaining regulatory compliance with federal and state guidelines.
  • Successfully negotiated repayment plans with students, resulting in a 47% recovery of overdue tuition fees.

Affiliations

  • National Academic Advising Association (NACADA)
  • National Honor Society for Leadership and Success (NSLS)
  • National Association of Credit Management (NACM)
  • Phi Theta Kappa Honor Society
  • International Organization for Professional Accountants (IOPA)
  • Association for Financial Professionals (AFP)
  • Association for Student Accounts Receivable Administrators (ASARA)
  • Association of Chief Business Officers (ACBO)
  • Lions Club
  • International Association of Administrative Professionals

Certifications

  • Financial Accounting and Reporting Certification by Brightline
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional Communication Certification by Lakeside Partners
  • Project Management Professional (PMP)
  • Certified Revenue Cycle Representative (CRCR) by HFMA
  • Certified Public Accountant (CPA)
  • Certified Public Accountant (CPA) by AICPA
  • Certified Billing and Coding Specialist (CBCS) by NHA
  • Certified Business Analysis Professional (CBAP)
  • Certified Compliance and Ethics Professional (CCEP) by SCCE

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