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Skills

  • Team leadership and supervision
  • Process improvement
  • Effective leader
  • Employee scheduling
  • Staff training/development
  • Cross-departmental collaboration
  • Continuous improvement workshop facilitation
  • Operational improvement
  • Stakeholder relations
  • Technical troubleshooting

Work Experiences

  • Achieved a Outstanding Service Award for innovation.
  • Researched current trends in order to add new merchandise to the product line and increase sales revenue $12.
  • Played a key role in organizational transformation and implementation, and I was a part of a number of large-scale corporate restructurings that were successful.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Led an overhaul of the company's best practices, which resulted in significantly higher employee retention rates and a top-ranking as an industry leader.
  • Was able to save money by effectively negotiating contracts for more favorable terms.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.
  • Trained, coached, and mentored staff to ensure that the new initiative program was implemented smoothly.
  • Kept track of 4 employees' daily activities and devised plans to address issues that resulted in initiative.
  • Increased revenue while also effectively targeting new markets by executing cross-functional collaboration and process improvement.

Summaries

  • Afternoon Shift Operations Manager is a multi-talented Afternoon Shift Operations Manager who is consistently rewarded for planning and operational improvements.
  • Afternoon Shift Operations Manager who is forward-thinking and knows a lot about stakeholder engagement.
  • Accomplished leader in shift operations management, consistently achieving a 50% reduction in production cycle times through effective department collaboration.
  • Customer-focused General Manager with 15 years of experience who is committed to expanding project management and vendor management.
  • Achieved a 67% decrease in incidents.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Achieved 74% reduction in defects.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Developed and implemented a shift rotation schedule that improved team morale and reduced absenteeism by 76% over one year.
  • Implemented real-time asset tracking using Jira, resulting in a 85% reduction in misplaced assets and enhanced fleet utilization.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with Quality Assurance to address afternoon production issues, resulting in a 81% improvement in first-pass yield for Salesforce.
  • Boosted team productivity by 31% by introducing a tiered performance tracking and recognition system.
  • Streamlined shift handover processes, reducing transition time between afternoon and overnight shifts by 13 minutes.
  • Instituted a cross-functional team collaboration model during shift transitions, yielding a 65% drop in unplanned downtime.
  • Documented and resolved procedure which led to standard.
  • Addressed and resolved bottlenecks in production workflow, boosting throughput by 43% within 6 months.
  • Decreased warehouse inventory shortages by 56% through an improved restocking and pick/pack process across afternoon hours.

Affiliations

  • American Medical Informatics Association
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • International Facility Management Association (IFMA)
  • Society for Maintenance & Reliability Professionals (SMRP)
  • Council for Logistics Management (CLM)
  • International Association of Administrative Professionals
  • American Production and Inventory Control Society (APICS)
  • Rotary International
  • Association for Computing Machinery

Certifications

  • Certified Professional in Supply Chain Risk Management (CPSCRM)
  • Project Management Professional (PMP)
  • ServSafe
  • Certified Supply Chain Professional (CSCP) from category
  • Advanced Problem-Solving Skills Certification
  • Certified Logistics, Transportation and Distribution (CLTD)
  • Certified Professional in Supply Management (CPSM) from ISM
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified

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