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Skills

  • Salesforce proficiency
  • Criminal laws
  • Budgets
  • Content review and refinements
  • Exceptional writer
  • Regulatory compliance
  • Case management
  • Content optimization and structure
  • Operational improvement
  • Customer service

Work Experiences

  • Looked into the causes and outcomes of metric and system cases, as well as the damages, losses, and settlement procedures.
  • Articulated technical and financial details.
  • Aligned stakeholders on deadlines and responsibilities.
  • Followed privacy laws to avoid possible data breaches and protect client data.
  • Wrote legal documents such as pleadings, contracts, and briefs that were well-researched and well-written.
  • Analyzed win/loss data.
  • Contributed to the acquisition of $3 in funding.
  • Investigated facts and laws to determine causes of action and prepare cases.
  • Trained and managed 7 employees in best practices and protocols to achieve maximum productivity.
  • Achieved measurable improvements in winning bids.

Summaries

  • Professionally and ethically manages highly confidential information.
  • Complex scheduling, office administration, and special project support have all been successfully managed.
  • Achieved this over the past year.
  • Achieved new business acquisitions valued at over $5.
  • Achieved a 83% on-time rate.
  • Achieved significant productivity gains.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Accomplished in developing targeted technical content that aligns with corporate strategies, increasing client proposal win percentages by 69% over 6 months.
  • Achieved results in both domestic and international markets.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.

Accomplishments

  • Developed comprehensive bid strategies for ServiceNow, improving alignment with client needs and achieving a 42%-win rate.
  • Led presentation efforts for submitted proposals resulting in a 31% increase in clients selecting our solution over competitors.
  • Developed best practice guidelines for the proposal writing process, leading to a 83% decrease in submission time for the team.
  • Analyzed trends from post-proposal feedback to improve future proposal outcomes, resulting in 40% fewer rejected bids.
  • Implemented proposal management software, reducing response time for proposal submissions by 17%.
  • Utilized industry-standard proposal tool (Power BI), enabling 71% faster customization of client solutions.
  • Developed 14 proposals annually, increasing client win rates by 28% over three years.
  • Collaborated with legal and procurement teams to ensure all terms in proposals complied with regulatory requirements, leading to the successful bid on framework.
  • Tracked and analyzed metrics related to proposal win/loss ratio, refining strategy which improved success by 71%.
  • Produced visually compelling proposal designs, increasing chances of conversion by 49%.

Affiliations

  • Project Management Institute (PMI)
  • American Medical Informatics Association
  • Toastmasters
  • American Marketing Association
  • American Association of Professional Consultants (AAPC)
  • Bid and Proposal Executives Forum
  • Business Development Guild
  • Association for Computing Machinery
  • International Council of Nurses
  • Government Contracts Industry Network

Certifications

  • Effective Time Management in Proposal Development Certification - method
  • Customer Relationship Management (CRM) Certification - procedure
  • Business Intelligence Tools Certification - Microsoft Excel
  • Certified Grant Proposal Writer (CGPW) - method
  • Proposal Development and Contract Negotiation - category
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Grantsmanship Essentials Certificate - initiative
  • Proposal Writing Certification - Meridian
  • Lean Six Sigma Yellow Belt - metric

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