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Skills

  • Organization
  • Business operations
  • Effective leader
  • Team building
  • Contract Negotiation for Large-Scale Projects
  • Client communication and relations
  • Advanced Roofing Technologies (ServiceNow)
  • Process improvement
  • Conflict resolution with clients
  • Gutter repair

Work Experiences

  • Achieved a 73% reduction in accidents.
  • Applied new roofing materials.
  • Addressed and rectified technical challenges in complex roofing projects, leading to 17% decrease in total install time.
  • Achieved reduction within 2016 of adoption.
  • Attended Lean course on process to enhance team knowledge and application of new roofing materials.
  • By closely monitoring job progress and keeping costs under control, I was able to consistently stay under budget.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pre-planning sessions with general contractors were scheduled and attended by me.
  • Achieved results over 7 years.

Summaries

  • Completed 3 square feet of complex roofing installations.
  • Roofing Supervisor with 11 years of successful risk assessment and budget management experience.
  • Completed the project under budget.
  • Roofer with 6 years of experience with metric roofing and a good reputation.
  • With training in the use of Adobe Creative Suite and program equipment, skilled at stakeholder engagement.
  • Contractor and customer liaison success.
  • Achieved 6 consecutive projects completed without incident.
  • Collaborative leader skilled in coordinating with project managers and clients, helping secure repeat business and improving client satisfaction scores by 58%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Roofer who speaks Spanish and has 9 years of experience installing roofs on large commercial projects.

Accomplishments

  • Managed roofing projects ranging from 12 to 6 square feet, consistently delivering under budget and before deadline.
  • Negotiated contracts that reduced material cost by 62%, saving the company approximately $38,000 annually.
  • Maintained clear communication with clients, project managers, and vendors to ensure project specifications and deadlines were met without compromising quality.
  • Enhanced crew efficiency by 77% by reorganizing task assignments and improving worksite communication.
  • Oversaw the repair and rehabilitation of aged roofing systems, improving the lifespan of over 7 buildings by 15 years.
  • Improved project planning outcomes by 38% through more precise interpretation of blueprints and technical plans.
  • Generated 50% increase in client satisfaction ratings by proactively addressing installation or repair issues before escalation.
  • Reduced installation time by 43% on roofing projects through optimized scheduling and strategic material use.
  • Played a critical role in transitioning to energy-efficient roofing materials, leading to 66% reduction in client energy consumption.
  • Developed long-term relationships with general contractors and building owners, increasing repeat business by 41% annually.

Affiliations

  • International Green Construction Code (IgCC) Certified Professional
  • American Concrete Institute (ACI) - Roofing Division
  • Roofing Technology Think Tank (RT3)
  • Certified Residential Roofing Specialist Program
  • Certified Thermoplastic Roofing Professional (CTRP)
  • National Association of Social Workers
  • Leadership in Energy and Environmental Design (LEED) Green Associate Certification
  • Project Management Institute
  • International Concrete Repair Institute (ICRI)
  • Roofing Contractors Association of Your State

Certifications

  • Metal Construction Association (MCA) Metal Roofing Certification
  • Copper Development Association (CDA) Roofing Certification
  • Certified Public Accountant
  • AITC/BIA Acoustical Rooftop Supervisor Certification
  • SHRM Certified Professional (SHRM-CP)
  • Salesforce
  • American Concrete Institute (ACI) Certification for Flat Roofs
  • National Roofing Contractors Association (NRCA) Safety Certificate
  • Certified Business Analysis Professional (CBAP)
  • First Aid/CPR Certified

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