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Skills

  • Custody operations KPIs management
  • Search and seizure procedures
  • Operational improvement
  • Change Management
  • Emergency response coordination
  • Suicide Prevention training
  • Inmate behavior modification tactics
  • Organization
  • Emergency Response
  • Inmate management

Work Experiences

  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells.
  • Achieved salary alignment.
  • Achieved a 70% success rate for transitioning inmates.
  • Collaborated with external legal teams.
  • Looked into attempted escapes and conducted searches for inmates who had gotten away.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Complied with Six Sigma.
  • Collaborated with health officials in 2021 to create healthcare protocols during a critical facility health crisis, mitigating 11 potential outbreaks.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Achieved a 58% boost in efficiency.
  • Allocated resources properly.
  • Achieved high success rate for post-custody reintegration.
  • Achieved a 36% pass rate during inspections.
  • Defensive tactics and suicide prevention have been extensively trained.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 49% reduction in contraband.
  • With sound judgment and reasoned thinking demonstrated over a 14-year industry history, handles difficult inmates and high-pressure situations.
  • Within Miscellaneous, senior Deputy Head of Custody and outstanding performer in project management and performance reporting.
  • Years of experience in corrections and law enforcement.

Accomplishments

  • Chaired the Safety Review Committee that identified and corrected 15 compliance issues, reducing risk exposure for the facility.
  • Facilitated team training on new custody policies, achieving a 34% compliance rate within the past year.
  • Implemented a change management process, successfully integrating new policies while maintaining a 71% workforce acceptance rate.
  • Established a partnership with category to launch a reintegration program, achieving a 46% success rate in reintegrating inmates back into society.
  • Monitored key performance analytics which helped identify and resolve procedure, leading to a 21% improvement in facility safety.
  • Collaborated on the design and execution of operational reforms that resulted in the facility achieving the top safety rating in Seattle for 2021.
  • Achieved the Excellence Award for excellence in custody management in 2022 through innovative operational management.
  • Created new procedures for risk minimization, resulting in a 69% reduction in contraband discoveries across multiple inmate housing units and enhancing overall facility safety.
  • Authored multiple custody policy reforms that led to a 31% reduction in facility incidents, receiving praise during framework.
  • Played a pivotal role in acquiring Scrum Master, demonstrating compliance excellence during audits of district-wide facilities.

Affiliations

  • American Academy of Criminal Justice Sciences (ACJS)
  • American Correctional Association (ACA)
  • Society of Human Resource Management
  • Project Management Institute
  • International Association of Correctional Officers (IACO)
  • Association of Information Technology Professionals
  • Corrections Compendium Editorial Advisory Board
  • American Society of Criminology (ASC)
  • International Custody Management and Security Committee
  • Lions Club

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Security Professional (CSP) by International Association for Security Professionals (IASP)
  • Certified Institutional Protection Manager (CIPM) from International Foundation for Protection Officers (IFPO)
  • Correctional Employee Wellness and Safety Training Certificate by Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Advanced Project Management Certificate for Custody Environment Enhancements
  • Regulatory Auditing Certification by framework in 2015
  • Microsoft Certified Systems Engineer (MCSE)

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