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Skills

  • Data analysis and report generation
  • Strategic planning
  • Team building
  • Custom scanning protocol development
  • Audit and quality control procedures
  • Project organization
  • Customer satisfaction improvement
  • Business Planning
  • Relationship development
  • Process equipment

Work Experiences

  • Increased employee morale and decreased turnover by 14%.
  • Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that method operations ran smoothly.
  • Conducted supplier risk management assessments in order to evaluate the process program for senior management's planning purposes.
  • Created method and category reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Audited scan operations on a quarterly basis to ensure compliance with quality standards, resulting in Employee of the Year recognition for high operational standards.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Oversaw a group of 15 system associates who dealt with the department's daily and complex requirements.
  • Achieved 62% uniformity in scanning output.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.

Summaries

  • Competent offerings, pricing, and market positioning, as well as demonstrated Asana expertise.
  • Collaborative, with a commitment to collaborating with coworkers to foster an engaged, empowering work environment.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Demonstrated ability to develop and manage exceptional teams in order to meet and exceed challenging goals.
  • Mentoring and challenging team members to meet and exceed company goals is something I'm passionate about.
  • Professional with over 5 years of experience as a manager for a $15 6 months revenue-generating company.
  • To take on a new role in a process setting, I'm ready to offer exceptional leadership and planning abilities.
  • Motivated standard manager with a track record of best practices and operations in the Miscellaneous.
  • Professional who is both energetic and poised.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Created and delivered detailed training programs for cross-functional teams, improving company-wide scanning quality by 42% and productivity by 13%.
  • Led the migration of legacy document systems to a new cloud-based platform, reducing scanning times by 67% and improving reliability.
  • Collaborated with team of 16 in the development of system.
  • Coordinated a major archival project to transfer legacy documents into a digital format, completing the project ahead of schedule by 3%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with the IT department to execute a HubSpot upgrade that resulted in a 32% improvement in overall system uptime.
  • Implemented a new scanning software solution, which increased data processing accuracy by 39% and reduced downtime by 5 hours per week.
  • Collaborated with the compliance team to introduce secure document scanning guidelines, ensuring adherence to procedure and reducing audit risks by 71%.
  • Led the expansion of scanning efforts across multiple geographic sites, unifying scanning standards, and reducing discrepancies in data by 42%.
  • Documented and resolved system which led to metric.

Affiliations

  • Member of the Computer Measurement Group (CMG)
  • Freemason
  • Digital Government Society (DGS)
  • Society of Women Engineers
  • Association for Information and Image Management (AIIM)
  • Information Management Professional Association (IMPA)
  • Rotary International
  • Corporate Information Governance Program Leaders (CIGPL)
  • Business Process Management (BPM) Council for Document Automation
  • Certified Data Management Professional (CDMP)

Certifications

  • Certified Document Imaging Architect (CDIA+) - 2017
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Cloud+ Certification 2017
  • Certified Testing and Scanning Manager (CTSM) - 2017
  • Certified Scanning Specialist (CSS) - 2023, Ironclad Systems
  • Information Governance Professional (IGP) - 2017, Brightline
  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP) - 2024, PMI
  • Vendor Management Expert (VME) - 2016, Chicago

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