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Skills

  • Healthy meal preparation
  • Training and development
  • IT system collaboration for operational efficiency
  • High-volume operations administration
  • Pharmacy operations management
  • Inter-department workflow enhancement
  • Administrative Workflow Optimization
  • Immunizations
  • Accreditation compliance by process
  • Employee performance development

Work Experiences

  • Created and implemented a leadership development, coaching, and team management model that resulted in employees being promoted to higher levels of responsibility.
  • Completed the transition ahead of schedule.
  • Assumed responsibility for facility reopening procedures during the COVID-19 pandemic, successfully reopening method with zero post-reopen health incidents.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.
  • Coordinated with the facilities team.
  • Was in charge of a group of 4 pharmacy technicians.
  • Assumed responsibility for facility reopening procedures.
  • Completed the project under budget by $4.
  • Achieved 17% client satisfaction.
  • Achieved Employee of the Year for outstanding leadership.

Summaries

  • Administrator on Duty is a multi-talented Administrator on Duty who is consistently rewarded for planning and operational improvements.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved 65% improvements.
  • Achieved zero issues during audits.
  • Administrator on Duty with a record of budget optimization.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Bringing a successful career history of more than 9 years to the table.
  • Costs were consistently reduced while profits were increased.
  • Achieved continuity in services.

Accomplishments

  • Documented and resolved system which led to method.
  • Optimized patient throughput by 77%, resulting in improved service delivery and reduced wait times.
  • Led shift schedule optimization by reducing shift gaps by 54% and improving overall staff coverage.
  • Led process audits that identified critical inefficiencies, leading to a 61% increase in overall operational productivity.
  • Implemented real-time KPI monitoring tools, which allowed for proactive issue resolution and improved alignment with the facility’s strategic goals.
  • Designed and executed benchmarking reports that directly influenced process improvements, achieving 29% faster output in critical departments.
  • Developed and strengthened vendor relationships, achieving 25% cost savings on essential supplies for the facility.
  • Collaborated with cross-functional teams to implement a new resource allocation strategy, leading to a 76% reduction in operational costs.
  • Managed cross-functional teams during emergency situations, ensuring policies were followed and mitigating risks effectively.
  • Collaborated with team of 14 in the development of procedure.

Affiliations

  • American College of Healthcare Executives (ACHE)
  • Association for Supply Chain Management (APICS)
  • Certified Administrative Professional (CAP) through IAAP
  • Association for Computing Machinery
  • Leadership roles within initiative Administrative Associations
  • Certified Facility Manager (CFM) certification through IFMA
  • Healthcare Information and Management Systems Society (HIMSS)
  • American Marketing Association
  • International Association of Administrative Professionals (IAAP)
  • Certified Healthcare Facility Manager (CHFM)

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Licensed Nursing Home Administrator (LNHA)
  • Certified Revenue Cycle Professional (CRCP)
  • Lean Six Sigma Black Belt Certification
  • Certified Healthcare Administrative Professional (cHAP)
  • Leadership in Energy and Environmental Design (LEED) Green Associate
  • Cisco Certified Internetwork Expert (CCIE)
  • Credentialed Healthcare Facilities Manager (CHFM)
  • ServSafe
  • Six Sigma Green Belt Certification

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