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Skills

  • Forecasting
  • Budget Management
  • Revenue generation
  • K-12 education
  • Technology integration
  • Curriculum development
  • Certified Pallet Jack Operator
  • AS/400 experience
  • Team management
  • Familiar with RF systems

Work Experiences

  • Presented the executive team with carrier performance metrics and monthly cost reports.
  • Followed all scheduled routes to ensure that all drop-offs and pick-ups were completed on time.
  • Was responsible for maintaining accurate stock records and schedules.
  • Safely transported passengers between destinations while adhering to established routes.
  • Transported Salesforce to 6 months customer locations.
  • Was able to achieve a 14% on-time delivery rate.
  • Used maps and GPS software to stick to routes and navigate through congested areas and times.
  • Anticipated challenges and made proactive decisions to maintain adherence to schedules and routes.
  • Used curriculum that reflected the students' diverse educational, cultural, and linguistic backgrounds.
  • All bus driving duties and passenger interactions were handled professionally by me.

Summaries

  • To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Substitute School Bus Driver with 11 years of successful workflow optimization and performance reporting experience.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Specializing in improving shipping and receiving operations' efficiency and accuracy.
  • Dedicated to learning, growing, and succeeding in Transportation.
  • Motivated Substitute School Bus Driver exhibiting strength in critical thinking and problem solving.
  • Innovative
  • Highly effective in client relations, evaluating personnel performance, and putting in place top-notch strategies.

Accomplishments

  • Provided timely and accurate communications with parents regarding delays, reroutes, or incidents, leading to a 23% improvement in parent satisfaction ratings.
  • Ensured punctual drop-offs and pick-ups for students across 18 routes, consistently maintaining top-tier time management performance.
  • Optimized and adapted driving routes using ServiceNow, contributing to an 37% improvement in fuel efficiency.
  • Assisted in managing a fleet of 10 buses across multiple districts, leading to increased departmental efficiency and reduced transportation costs by 57%.
  • Increased sales 7% over one year.
  • Reduced engine idling time by 82% through an eco-driving initiative, improving fuel consumption efficiency district-wide.
  • Implemented safety and emergency procedures for students with special needs, resulting in 44% reduction in safety incidents.
  • Oversaw operations for an on-site distribution center processing approximately 15 shipments per day.
  • Documented and resolved category which led to metric.
  • Proactively anticipated route delays and communicated alternative paths with dispatch based on weather conditions, reducing service disruptions by 34%.

Affiliations

  • International Council of Nurses
  • Special Education Advisory Council
  • Emergency Evacuation Procedure Training Group
  • American School Bus Council (ASBC)
  • First Responders Network - School Transportation Division
  • Accident Review Committee - School Transportation
  • Municipal Drivers Safety Association
  • Association for Supply Chain Management (APICS)
  • Special Needs Transportation Interest Group
  • National Child Safety Council Field Training Program

Certifications

  • Child Passenger Safety Technician Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Passenger Assistance Training Certification
  • CDL Medical Examiner’s Certificate
  • School Bus Driver Physical Fitness Test Clearance 2015
  • ServSafe
  • Transportation Security Administration (TSA) Certification
  • Federally Approved Transportation of School Children Endorsement
  • First Aid & CPR Certification
  • Certificate in Tire and Brake Maintenance Best Practices

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