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Skills

  • Document conversion
  • Memorization and recall
  • Critical thinker
  • Administrative support
  • Flexible
  • Administrative support specialist
  • AP/AR proficiency
  • HIPAA compliance
  • Personable and outgoing
  • 4 WPM typing speed

Work Experiences

  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Answered clients' and Division Secretarys' phone calls and provided information to inform and educate callers.
  • Solved
  • Administered payroll and handled payroll corrections to provide accurate payment to employees.
  • Was in charge of managing and controlling office supply inventory in order to ensure that orders were placed on time and that depleted stock was requisitioned.
  • Organized and distributed office supplies to help the team work more efficiently.
  • Kept track of everything.
  • Supervised and guided new employees, and I responded quickly to questions, which improved understanding of job responsibilities on budget management and quality assurance.
  • Planned corporate and office meetings for groups of up to 11 people.
  • Organized corporate and office conferences for company employees and guests.

Summaries

  • Division Secretary with 3 years of successful quality assurance and data analysis experience.
  • Filing expense reports, managing calendars, and scheduling meetings are all skills she possesses.
  • Receptionist who is knowledgeable and professional and has experience with administrative support and customer service.
  • Work ethic, time management, organization, and prioritization skills are unwavering.
  • Supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership, organized and efficient Division Secretary.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Deadline-driven
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Focused on customer service
  • Accurate and efficient at managing travel arrangements, file storage, and office functions.

Accomplishments

  • Achieved CPA, enabling the division to improve compliance with system across all operational units.
  • Developed custom reporting tools using ServiceNow, leading to a 76% increase in visibility over project progress for division leadership.
  • Created and implemented customized tracking templates for several projects, improving administrative efficiency by 74% and reducing project delays.
  • Multitasked various administrative and project-related tasks without compromising quality or deadlines, leading to a more productive office environment.
  • Documented and resolved procedure which led to process.
  • Computer Proficiency: Created PowerPoint presentations that were successfully used for business development.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Implemented a refined invoice approval process, reducing processing errors by 63% and enhancing financial accountability in the division.
  • Earned “Excellence Award” in 2018.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.

Affiliations

  • Institute of Administrative Management (IAM)
  • Rotary International
  • National Business Education Association (NBEA)
  • National Association of Executive Secretaries and Administrative Assistants (NAESAA)
  • Society of Women Engineers
  • Executive Assistants Organization (EAO)
  • Association for Data Management Professionals (DAMA)
  • Council for Administrative Professionals (CAP)
  • Women in Management, Inc. (WIM)
  • International Association of Administrative Professionals (IAAP)

Certifications

  • Data-Driven Decision Making Certification procedure
  • Metric, Microsoft Office Specialist: Certificate
  • Certified Public Accountant
  • Fundamentals of eDiscovery by Summit Group
  • Certified ScrumMaster (CSM) – 2021
  • Google Workspace Administrator Professional Certificate
  • Office Productivity & Efficiency Certificate by framework
  • Apple Certified Associate (ACA)
  • Meeting and Event Planning Certificate
  • Certified Healthcare Access Manager (CHAM)

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