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Skills

  • Operational Strategy Development
  • Operational audits and assessments
  • Supervision
  • Data-driven decision making
  • Lean Six Sigma Implementation
  • Strategic planning and execution
  • Compliance and quality control
  • Operational improvement
  • First Aid/CPR
  • Continuous improvement methodologies

Work Experiences

  • Achieved a 23% decrease in supply costs.
  • Achieved savings of $17.
  • Championed the transition to cloud-based software, resulting in a 47% improvement in employee efficiency across compliance.
  • Collaborated with senior management to reengineer core business processes, successfully cutting overhead by $16 annually.
  • Achieved a 57% reduction in redundancy.
  • Achieved a Excellence Award-winning audit.
  • Analyzed customer satisfaction data and redesigned the service process, increasing customer retention rates by 45%.
  • Compiled research data and delivered professional presentations that highlighted findings and suggested improvements.
  • Analyzed supply chain data to identify bottlenecks, reducing delivery time from 13 days to 6 days.
  • Collaborated with stakeholders.

Summaries

  • Clear understanding of budget management and strategic planning as well as client relations training.
  • Achieved 83% downtime reduction.
  • Well-versed in working with employees and leaders to resolve control and procedural issues that are causing business operations to suffer.
  • Costs were consistently reduced while profits were increased.
  • Consultant with expertise in leveraging performance dashboards and analytics tools such as SAP, enhancing decision-making through real-time data visualization.
  • Championed the adoption of new software platforms, improving team efficiencies by 28%, and simplifying business processes for finance.
  • Adept at deploying agile project management strategies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Method Management Analyst with extensive experience in financial, business development, and operations.
  • To increase productivity and job performance, be knowledgeable about best practices, leadership strategies, and employee motivation.

Accomplishments

  • Collaborated with senior leadership to develop a capacity planning tool that optimized labor allocation and reduced overtime costs by $14 annually.
  • Architected a procurement overhaul that consolidated diverse suppliers, reducing overall procurement costs by $4 and centralizing vendor management.
  • Directed a cross-functional team to revamp procurement strategies, saving $2 through improved vendor negotiations.
  • Led strategic renegotiations with 18 global suppliers, resulting in a gross margin improvement of 68%.
  • Increased staff utilization rates by 64% through the implementation of a new workforce management tool.
  • Orchestrated cross-functional workshops for process mapping, identifying 9 key inefficiencies that collectively reduced operational overhead by $12.
  • Successfully implemented a company-wide Lean Six Sigma framework, improving process consistency and reducing waste by 24%.
  • Collaborated with stakeholders to align operations with business goals, increasing overall productivity by 23%.
  • Streamlined warehouse management systems, cutting order processing time by 71% and enhancing delivery efficiency.
  • Executed a comprehensive cost analysis for vendor contracts, driving a 70% reduction in annual spend.

Affiliations

  • International Association of Administrative Professionals
  • Member of Operations Research Society of America (ORSA)
  • Freemason
  • Toastmasters
  • International Institute for Procurement and Market Research (IIPMR)
  • Project Management Institute (PMI)
  • Project Management Institute
  • Institute for Supply Management (ISM)
  • Association for Computing Machinery
  • Society of Human Resource Management

Certifications

  • Six Sigma Green Belt Certification
  • Organizational Development Professional (ODP)
  • Salesforce
  • Certified Professional in Supply Management (CPSM)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Lean Facilitator (CLF)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Certified Public Accountant

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