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Skills

  • Direct sales
  • Database management
  • Account management
  • Competitive market analysis
  • Product improvement feedback loops
  • Contract negotiation
  • Sales data analysis
  • Customer Feedback Integration
  • Territory management
  • Sales presentations

Work Experiences

  • Kept financial controls in place, planned business operations, and kept expenses under control while identifying and pursuing opportunities to expand business operations and increase profits.
  • Developed and implemented new online marketing strategies that resulted in a 14% increase in sales.
  • Maintaining and applying current knowledge of sales, promotions, and policies regarding payments, exchanges, and security practices drove business success.
  • Kept track of customer purchasing patterns, market conditions, and competitor actions in order to adjust strategies and meet sales targets.
  • Researched and implemented new strategies to expand the company's operations and customer base.
  • Made recommendations to improve brand effectiveness and product benefits, which resulted in 15 long-term accounts being secured in 18 months.
  • Hired, supervised, and coached 4 employees on sales strategies to maximize performance.
  • Organized sales meetings for the staff to talk about development strategy, best practices, and process improvements.
  • Met sales and service targets of $7 by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Created and implemented new business opportunities using strategic networking strategies.

Summaries

  • Exceptional at spotting and profiting from new market trends and revenue opportunities.
  • Achieved success through strategic partnerships.
  • Detail-oriented and committed to creating efficient environments in which to provide excellent service.
  • Dedicated to streamlining processes while maximizing employee potential.
  • Achieved a 67% increase in team performance.
  • Accomplished Sales Manager with expertise in CRM software, improving process efficiencies and cutting administrative errors by 52% while elevating overall sales operations.
  • Achieved measurable improvements in sales rep productivity by 83%.
  • Tenacious manager with a strategic and analytical approach to problem-solving, customer acquisition, and profit goals.
  • Within Miscellaneous, senior Customer Sales Manager and outstanding performer in team leadership and stakeholder engagement.
  • Successful Customer Sales Manager with a passion for leading sales teams to new heights in revenue.

Accomplishments

  • Negotiated high-value contracts with corporate clients, securing over $4 in new business revenue within two years.
  • Established and maintained long-term relationships with 10 high-value key accounts, generating $13 in repeat business annually.
  • Resolved product issue through consumer testing.
  • Decreased average sales cycle time by 13%, improving sales team efficiency and closing deals faster.
  • Developed and implemented a sales territory expansion strategy resulting in a 19% increase in market share over category.
  • Trained a diverse team of junior sales associates, leading to Employee of the Year for best performing sales department in the Southeast in 2020.
  • Played a key role in the company's expansion into category, increasing sales in the new territory by $6 within several months.
  • Collaborated with the product team to implement customer feedback, leading to a 27% increase in repeat business.
  • Trained and mentored a sales team of 5 members, resulting in 14 of team members being promoted within the past year.
  • Led the rollout of a new product line, increasing company sales in the Midwest by 72% within the first 18 months.

Affiliations

  • Business Networking International (BNI)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • National Association of Social Workers
  • Global Sales Sciences Institute (GSSI)
  • Chartered Institute of Marketing (CIM)
  • International Council of Nurses
  • Lions Club
  • Key Account Management Club
  • Toastmasters International

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Sales Leadership Professional (CSLP)
  • Certified Customer Experience Professional (CCXP)
  • Apple Certified Associate (ACA)
  • Consultative Sales Mastery Certification
  • Certified Professional in Sales and Marketing (CPSM)
  • CompTIA Security+
  • RFP and Proposal Writing Certificate for Sales Professionals
  • Customer Loyalty and Retention Professional Certification
  • Sandler Sales Management Training Program Certification

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