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Skills

  • Planning and executing outreach events
  • Collaboration with law enforcement and healthcare providers
  • Outreach program development
  • Non-profit program management
  • Harm reduction strategies
  • Category equipment
  • Compassionate care under challenging conditions
  • Fundraising and grant management
  • Cultural competence in diverse communities
  • Mobile health unit development

Work Experiences

  • Achieved 10 successful entries into long-term rehabilitation facilities.
  • Achieved a 83% job retention success rate post-placement.
  • Worked with Street Outreach Worker on program operations, including providing participant feedback and improvement suggestions.
  • Advocated for policy changes at local government meetings that led to an increase in funding for homeless services by $14, benefiting over 14 individuals in Phoenix.
  • Advocated for improved support networks.
  • Achieved a 55% rise in program enrollments.
  • Spoke with method and system groups to increase community engagement and program outreach.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with mental health professionals.
  • Addressed substance abuse and mental health issues.

Summaries

  • Achieved a reduction of chronic homelessness by 23%.
  • Collaborative and results-oriented Street Outreach Worker.
  • Adept at developing comprehensive care plans.
  • Conducted strategic gap analysis and advocacy.
  • Stakeholder engagement is something I'm familiar with, and I'm always looking for ways to improve operations and personalize assistance.
  • Assisted individuals overcoming barriers.
  • To maintain efficiency and program outreach, skillfully meet diverse needs and address issues.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Committed to supporting unsheltered populations.
  • With a detail-oriented and conscientious approach, well-organized and resourceful.

Accomplishments

  • Built and maintained key relationships with local shelters, medical centers, and food programs, enhancing collective resource sharing by 38%.
  • Organized 15 donation drives, successfully distributing over 15 care packages across Boston to individuals experiencing homelessness.
  • Participated in advocacy efforts that resulted in process being implemented, improving living conditions for marginalized populations.
  • Emphasized harm-reduction practices in outreach, leading to a decrease in risky behaviors among 16% of service users.
  • Partnered with local non-profit organizations to facilitate 8 of community engagement events, strengthening public awareness of homelessness issues.
  • Developed bilingual outreach materials to engage isolated communities, increasing participation in services by 37%.
  • Coordinated with municipal agencies to improve outreach routes, increasing service coverage in critical areas by 33%.
  • Trained 8 of new volunteers in outreach practices and trauma-informed care, contributing to smoother service delivery.
  • Resolved product issue through consumer testing.
  • Developed comprehensive service plans for unsheltered individuals, resulting in 50% accessing long-term housing or healthcare solutions.

Affiliations

  • National Alliance to End Homelessness
  • Member, Seattle-Based Interagency Homeless Task Force
  • Association of Information Technology Professionals
  • Volunteer, Denver Food Rescue Initiative
  • Society for Social Work Leadership in Healthcare (SSWLHC)
  • American Association of Community Psychiatrists (AACP)
  • Freemason
  • Outreach Workers Training Advisory Board
  • Toastmasters
  • International Federation of Social Workers (IFSW)

Certifications

  • Mental Health First Aid (MHFA) from the National Council for Mental Wellbeing
  • Certified Mental Health Technician (CMHT) from American Medical Certification Association
  • Certified Business Analysis Professional (CBAP)
  • Healthcare Advocacy Certificate Program by category
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Trauma-Informed Care Certification from Cedar Works
  • Certified Housing Specialist (CHS) from standard
  • Social Services Worker Certification (SSWC) from category
  • CompTIA Network+
  • Salesforce

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