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Skills

  • Agile
  • Problem resolution
  • Process improvement
  • Budgets
  • Software applications
  • Engineering standards
  • Client-facing communications and stakeholder management
  • Relationship development
  • Team building
  • Portable code writer

Work Experiences

  • Co-authored guidelines for the service development team, which improved service deployment consistency across 18 environments.
  • Conducted service failure root cause analyses.
  • Worked with members of the process business unit team to design a new application system to meet client demands for mobile computing capabilities.
  • Stored, retrieved, and manipulated data in order to perform a detailed analysis of the performance of process databases over a 6 months period.
  • Collaborated closely with members of the software development and testing teams to design and develop robust solutions that met the client's functional, scalability, and performance requirements.
  • Was in charge of a team of 17 developers and business analysts working on a $18-million project to develop a new framework system.
  • Set up, installed, and tuned Salesforce-based systems for Oracle database performance.
  • Worked with network engineering staff to assess hardware and software requirements for the development of a new system.
  • Achieved uptime of over 75%.
  • Prototyped new data processing capabilities quickly to ensure that they could be integrated into existing systems.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved uptime exceeding 17%.
  • Senior Services Developer with 17 years of successful strategic planning and budget management experience.
  • Delivered high availability with minimal oversight.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Consistently recognized Senior Services Developer.
  • Delivered key features on time.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 71% uptime.
  • Committed to delivering high-quality services.

Accomplishments

  • Played a critical role in simplifying API lifecycle management, which resulted in an over 74% decrease in service downtime over one year.
  • Delivered key SAP service features ahead of schedule by aligning sprint goals with business priorities and product roadmaps.
  • Mentored a team of 9 junior developers, resulting in a noticeable 27% reduction in service-level bugs post-deployment.
  • Developed internal documentation and spearheaded knowledge-sharing initiatives that reduced onboarding time for new developers by 60%.
  • Led a refactor initiative that reduced service latency by 51% across key Workday components by eliminating inefficient code pathways.
  • Led a team in reducing technical debt through targeted reengineering of backend systems, improving platform performance by 35%.
  • Led a cross-functional team to integrate third-party APIs, ensuring security compliance and architecture scalability for 8 end users.
  • Designed and optimized a CI/CD pipeline to reduce deployment lead time by 49% and enhance team productivity.
  • Authored internal service reliability engineering (SRE) playbooks, contributing to sustained low-latency performance and incident resolution under initiative minutes.
  • Collaborated with team of 5 in the development of initiative.

Affiliations

  • Society of Women Engineers
  • Association for Computing Machinery
  • Java Community Process (JCP) Executive Committee
  • Cloud Security Alliance (CSA) Member
  • Association of Information Technology Professionals
  • Society of Human Resource Management
  • Association for Computing Machinery (ACM) – Senior Member
  • Google Developer Groups (GDG) - Cloud Developer Advocate
  • American Society of Safety Professionals
  • Harvard Business School Online - Participant in Executive Leadership in Digital Innovation

Certifications

  • CompTIA Security+
  • TOGAF 9 Architecture Certification - Northwind
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Architecting on AWS - 2020, Northwind
  • Certified Ethical Hacker (CEH) - EC-Council
  • Cisco Certified DevNet Professional
  • Google Cloud Certified - Professional Cloud Network Engineer
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Amazon Web Services (AWS) Certified DevOps Engineer – Professional

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