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Skills

  • Extremely organized
  • Hardware evaluation
  • Hazardous materials cleaning
  • Counter cleaning and sanitation
  • Steam cleaning expertise
  • User interface understanding
  • Staff development and supervision
  • Cleaning and organization
  • Staff development and training
  • Sanitation and cleaning

Work Experiences

  • Achieved a 60% retention increase.
  • Provided deep cleaning services to clients who needed extra help with category areas.
  • Achieved a 39% reduction in customer complaints.
  • Achieved supervisor commendation for organizational skills.
  • Tabletops, chairs, and condiment containers were all wiped down.
  • Quickly responded to patron requests for linens and procedure items, resulting in a 5% increase in customer satisfaction on company scorecards.
  • Achieved a 39% client satisfaction rate.
  • Examined 5 rooms, halls, and lobbies to determine whether or not furniture or equipment needed to be repaired or replaced.
  • Finished floor maintenance in the past year, which included stripping, sealing, and finishing procedure materials.
  • Hard floors were scuffed, top-coated, buffed, and varnished by me.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Offering 8 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance.
  • Skilled Cleaning Staff with over 11 years of housekeeping and custodial maintenance experience.
  • Dedicated to delivering consistently high-quality and professional results.
  • Completes tasks with zeal and offers skills in team leadership and stakeholder engagement.
  • Experienced team player with a proven track record of service, excellent organizational skills, and a methodical approach to juggling multiple tasks.
  • Clear understanding of project management and vendor management as well as workflow optimization training.
  • Accomplished in maintaining high standards of facility cleanliness, working closely with maintenance teams and introducing eco-friendly practices that reduced the facility’s carbon footprint by 69%, while ensuring a pristine environment.

Accomplishments

  • Proposed
  • Documented and resolved system which led to process.
  • Prepared
  • Identified
  • Resolved
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Monitored
  • Trained
  • Implemented daily checklists for cleaning staff, ensuring no tasks were skipped and improving operational fluidity by 19%.
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.

Affiliations

  • Toastmasters
  • Association for Computing Machinery
  • Carpet and Rug Institute (CRI) Professional Certification
  • Freemason
  • American Medical Informatics Association
  • National Institute of Decontamination Specialists (NIDS)
  • International Association of Administrative Professionals
  • Green Clean Institute Certification (GCIC)
  • Global Biorisk Advisory Council (GBAC) Certification
  • Hazardous Materials Handling Certification

Certifications

  • Certified Custodial Technician (CCTS) by Cleaning Management Institute
  • Bloodborne Pathogen Standard Training Certification
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Advanced Deep Cleaning Training by Cedar Works
  • Biohazard Cleaning Certification by Northwind
  • Disaster Cleaning and Restoration Technician Certification by Beacon Labs
  • Google Certified Professional Cloud Architect
  • Advanced Techniques in Grout Scrubbing by Brightline
  • Indoor Air Quality Principles Certification

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