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Skills

  • Relationship development
  • Medical interpretation
  • Fluency in German and Mandarin
  • Communications
  • Customer service
  • Document translation
  • Public speaking support
  • Process optimization in translation services
  • Problem resolution
  • Consecutive interpretation

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with linguists and subject matter experts to ensure accurate interpretation of highly technical content, contributing to successful cross-team collaboration in global projects.
  • Best practices were adopted across Chicago courts.
  • Collaborated with product managers.
  • Collaborated closely with the translation and localization team to refine in-game dialogues for international game releases, improving the overall player experience.
  • Achieved interpreter performance ratings over 62%.
  • Collaborated with product managers to launch HubSpot in a new market by providing linguistically and culturally adapted interpretation services for local audiences.
  • Achieved precise interpretation of technical content.
  • Cut down miscommunication errors by 73%.
  • Contributed to successful cross-team collaboration.

Summaries

  • Contributed to multilingual research publications.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • Delivered live interpretation during keynote speeches.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborative interpreter known for effective teamwork.
  • Bringing in-depth cultural context and idiosyncrasies knowledge.
  • Adept at providing rapid interpretation in critical care settings, ensuring patients receive timely treatment regardless of language barriers.
  • Delivered swift and accurate interpretation.
  • Delivered live interpretation during keynote speeches at system, enhancing engagement and understanding for over 17 international participants.
  • Clear understanding of team leadership and stakeholder engagement as well as strategic planning training.

Accomplishments

  • Optimized the interpretation workflow by creating a comprehensive digital tool in 2017, reducing project delivery timelines by 79%.
  • Regularly interpreted legal documents involving intellectual property rights, contributing to improved stakeholder comprehension and application of international law.
  • Translated technical language in healthcare documents from Portuguese into Japanese, ensuring all staff understood regulatory and procedural updates.
  • Assisted in the revision of interpretation standards in Columbus courts, leading to a 82% increase in the overall quality of legal language services.
  • Supported real-time interpretation during negotiations, achieving a successful conclusion to contracts valued at 4.
  • Performed interpretation at multi-language workshops involving 3 attendees, consistently surpassing communication goals by 52%.
  • Led cultural competency workshops for Meridian employees, increasing attendance and engagement in multicultural training programs.
  • Delivered simultaneous interpretation at legal depositions, increasing the efficiency of communication for attorneys and clients across multiple language groups.
  • Led efforts to improve client relations by offering cultural training to executives, increasing client engagement by 30%.
  • Translated and interpreted sensitive, time-critical medical diagnoses for patients, ensuring accuracy and compassion in urgent care scenarios.

Affiliations

  • International Federation of Conference Interpreters – Worked on collaboration strategies for multilingual diplomatic events
  • American Translators Association (ATA) – Member since 2016, continuing education in advanced interpretation techniques
  • Jaycees
  • Rotary International
  • International Association of Administrative Professionals
  • Association of Language Companies (ALC) – Recognized for successfully launching localization support services for large-scale projects
  • Interpreters and Translators Association of Northern America – Supported the rollout of interpretation standards for judicial institutions
  • International Medical Interpreters Association (IMIA) – Specialized coursework in medical terminology for remote and in-person services
  • National Association of the Deaf – Active collaborator in the development of sign language interpretation standards in Raleigh
  • Society of Human Resource Management

Certifications

  • Certified Professional Translator for Global Business - Lakeside Partners
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Public Accountant (CPA)
  • Professional Development Certification in Interpreting Technology Tools - 2018
  • Online Certification in Technical Document Translation - Power BI
  • Certified Healthcare Interpreter (CHI) - Harbor & Co.
  • Certified Public Accountant
  • National Association of Judiciary Interpreters & Translators (NAJIT) Certification - 2015
  • Certified Trainer for Interpreter Workshops - Vantage

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