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Skills

  • Relationship building and retention
  • High-risk client management
  • Emotional intelligence in therapy supervision
  • Training and development
  • Billing accuracy and insurance claims recovery
  • Multidisciplinary team collaboration
  • Immunizations
  • Case consultation and clinician feedback
  • Wellness services
  • Drug inventory management

Work Experiences

  • Achieved compliance in 17% of areas.
  • Created and updated HIPAA, benefits administration, and general liability policies and procedures while adhering to statutory, regulatory, and local, state, and federal guidelines.
  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Was in charge of a group of 6 pharmacy technicians.
  • Collaborated with external agencies.
  • Hired, trained, and supervised all employees, as well as providing direct supervision, ongoing staff development, and continuing education.
  • Achieved results in 6 months.
  • Achieved results within several months.
  • Conducted continuing education seminars.
  • Achieved a 8% intern retention rate.

Summaries

  • Mental Health Clinical Supervisor is a multi-talented Mental Health Clinical Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved a reduction in patient rehospitalizations by 42%.
  • Adhered to therapeutic protocols.
  • Accomplished at managing large therapist teams and delivering consistent client improvement. Led clinical team of 8 staff, improving client outcomes by 58% within 2016 year through evidence-based practices.
  • A gifted individual who speaks 3 languages fluently.
  • Accomplished at guiding multidisciplinary teams through complex case reviews, always upholding a client-centered approach. Increased holistic care satisfaction by 72% across all treatment plans.
  • Advanced practice Mental Health Clinical Supervisor with a focus on trauma-informed care and evidence-based treatment. Promoted trauma-informed practices that increased staff engagement by 60%. Skilled in leading multidisciplinary teams.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Mental Health Clinical Supervisor with 16 years of successful team leadership and budget management experience.

Accomplishments

  • Designed and implemented worker wellness programs aimed at burnout prevention, leading to a 68% decline in employee turnover.
  • Implemented an evidence-based, holistic treatment approach that led to a 55% increase in successful client recovery rates over two years.
  • Coached clinical staff in trauma-informed care, enhancing staff-client interactions and resulting in a 80% boost in client retention rates.
  • Received ITIL in 2018, allowing for the introduction of advanced mental health intervention techniques that improved overall patient care delivery.
  • Developed and facilitated ongoing staff training programs in de-escalation techniques, improving crisis response by 55% and reducing safety incidents on-site.
  • Designed and launched integrated-care programs in collaboration with community partners, reducing patient hospitalizations related to mental health crises by 54%.
  • Successfully spearheaded the integration of HubSpot in clinical operations, automating case documentation and saving 5 hours weekly in administrative tasks.
  • Played a key role in expanding organizational services to include substance abuse support, increasing total client base by 57% in the past year.
  • Oversaw the hiring, coaching, and professional development of a clinical team, resulting in 36% of employees achieving licensure or certification.
  • Led a multidisciplinary clinical team of 11 professionals, ensuring the delivery of high-quality mental health services that improved client outcomes by 19% over one year.

Affiliations

  • American Mental Health Counselors Association (AMHCA)
  • Association for Behavioral Healthcare (ABH)
  • International Association of Peer Supporters (iNAPS)
  • Clinical Social Work Association (CSWA)
  • National Alliance on Mental Illness (NAMI)
  • Coalition for Behavioral Health
  • Academy of Healthcare Coaching (AHLC)
  • Toastmasters
  • American Psychological Association (APA)
  • American Society of Addiction Medicine (ASAM)

Certifications

  • Advanced Trauma Treatment Certification Northwind
  • Clinical Supervision and Ethics Certificate Program Meridian
  • Certified Public Accountant
  • DEI Awareness for Clinicians Certificate (Diversity, Equity & Inclusion) Northwind
  • Certified Case Manager (CCM) – Commission for Case Manager Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Board Certified Behavior Analyst (BCBA) procedure
  • Trauma-Focused Cognitive Behavioral Therapy Certification (TF-CBT) - Ironclad Systems
  • Licensed Clinical Social Worker (LCSW) - Colorado
  • Suicide Prevention Gatekeeper Training system

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