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Skills

  • Report generation
  • Change Management
  • Customer service
  • Data entry
  • Database management
  • Time management
  • Microsoft Excel expertise
  • Reporting and documentation
  • Document security protocols
  • File/records maintenance

Work Experiences

  • Addressed frequent patient inquiries.
  • Assisted in the coordination of medical records.
  • Collaborated with Medical Filing Clerk to digitize medical records.
  • Assisted in reducing department operational costs by consolidating physical file storage by 23% through optimized categorization.
  • Converted over 3 physical records into digital files.
  • Assisted in reducing department operational costs.
  • Consolidated physical file storage by 39%.
  • Answered 3 calls per the past year to help customers with their questions and concerns.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Medical Filing Clerk with 4 years of successful risk assessment and performance reporting experience.
  • Archived 18 records each month.
  • Advanced in managing prioritized medical files, often assisting in retrieving time-sensitive documents for critical operations and reducing wait times.
  • Collaborated with marketing.
  • Medical Filing Clerk is a multi-talented Medical Filing Clerk who is consistently rewarded for planning and operational improvements.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Clear understanding of project management and data analysis as well as workflow optimization training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with Medical Filing Clerk to digitize medical records.
  • Contributed to zero privacy breaches in 2017.

Accomplishments

  • Enhanced department communication with an email notification system, improving file retrieval response times by 22%.
  • Trained 12 new employees on the use of program, ensuring consistent filing practices across all records departments.
  • Implemented strict HIPAA-compliant practices to ensure complete privacy of patient documents and minimize risk of data breaches.
  • Developed a standardized set of filing protocols that reduced duplication rate of patient records by 40%.
  • Reduced patient record retrieval times by 84% by implementing a more efficient filing method.
  • Managed requests for patient records with a priority on urgent care situations, reducing wait times by an average of several months.
  • Maintained accuracy in the processing and storing of over 15 X-ray and diagnostic records monthly, meeting access requests within initiative of submission.
  • Reduced costs associated with off-site document storage by evaluating and eliminating unnecessary document retention, saving 8 annually.
  • Led the revision of the archiving process for historical records, achieving a 50% reduction in the time required to locate previous patient files.
  • Led the optimization of medical document workflows, reducing the time to file new records by 54%.

Affiliations

  • International Medical Informatics Association (IMIA)
  • International Association of Administrative Professionals (IAAP)
  • Certified Health Data Analyst by AHIMA PMP
  • Medical Group Management Association (MGMA)
  • Society for Clinical Data Management (SCDM)
  • Certified Healthcare Technology Specialist (CHTS) certification
  • Rotary International
  • Patient Safety Movement Foundation (PSMF)
  • Healthcare Records Management Professionals Networking Group
  • National Healthcareer Association (NHA)

Certifications

  • Mastering Medical Records Filing Systems Certification by Vantage
  • Certified Public Accountant (CPA)
  • Medical Records and Health Information Technician Certification by method
  • Health Information Management: Foundations by procedure
  • Salesforce
  • Patient Access Certification by NAHAM
  • Certified EHR Trainer and Specialist by system
  • Certified Professional in Health Information and Management Systems (CPHIMS)
  • Certified Healthcare Privacy and Security (CHPS) by AHIMA
  • Basic Life Support (BLS) Certification by American Heart Association (AHA)

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