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Skills

  • Dental Inventory Management
  • First Aid/CPR
  • Restorative procedures
  • Supervision
  • Project organization
  • Team management
  • Team building
  • Periodontics
  • Communications
  • Medical records management

Work Experiences

  • Created temporary crowns and bridges for patients using alginate impressions and communicated adjustments to the lab technician team.
  • Controlled bleeding.
  • Completed billing and appointment scheduling.
  • Administered nitrous oxide sedation under supervision, increasing the clinic’s procedural offerings by 11.
  • Accurately took digital X-rays.
  • Enhanced accuracy in the production of bridges.
  • Assisted the dentist with four-handed dentistry techniques.
  • Developed sterilization schedules and protocols, achieving a consistent 54% compliance rate in internal audits.
  • Demonstrated excellent chairside manner.
  • Alleviated patient fears by explaining sedation options and ensuring comfort before, during, and after lengthy procedures.

Summaries

  • Full and partial dentures, as well as other appliances, are built to meet and exceed patient expectations.
  • Personable Registered Dental Assistant, Chairside with 13 years of direct patient contact to provide superior dental care.
  • Dental professional with 3 years of experience working in a busy dental office.
  • Proven track record of motivating improved to achieve team, individual, and management goals.
  • Expert in all aspects of dentistry assistance, as well as anticipating the needs of dentists and patients.
  • Proficient in promoting standard by leveraging process improvement and risk assessment knowledge.
  • Have a 9-year track record of success as a talented Registered Dental Assistant, Chairside with proven analytical and time management abilities.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Registered Dental Assistant, Chairside and team leader with 13 years of experience in system settings.
  • Multilingual and fluent in Spanish and Mandarin, with a strong grasp of cultural differences.

Accomplishments

  • Led efforts to introduce new patient care protocols, decreasing average wait times by metric and improving overall clinic satisfaction scores by 46%.
  • Held ITIL in dental radiology, resulting in 49% faster X-ray turnaround and increased diagnostic capabilities in the clinic.
  • Implemented a chairside patient communication strategy that enhanced patient education, improving understanding of complex dental procedures by 84%.
  • Instrumental in managing and maintaining dental tool inventory, reducing overhead costs by 29% and ensuring availability of key instruments during critical procedures.
  • Worked closely with patients to explain post-op care instructions, leading to a 40% decrease in infection complications and higher patient satisfaction ratings.
  • Regularly performed scaling and root planing procedures, contributing to 69% improvement in patient periodontal health in program.
  • Developed an enhanced workflow for instrument setup that reduced prep time by 14 minutes per patient, improving clinic throughput and efficiency.
  • Designed and coordinated quarter-end team training sessions, achieving 81% compliance with state-mandated certifications and improving clinic skill sets.
  • Worked as a vital part of the patient journey, increasing patient recall and appointment adherence rates by 39% through attentive follow-up scheduling.
  • Achieved ITIL in infection control, resulting in a 28% reduction in cross-contamination risk during instrument sterilization and dental procedures.

Affiliations

  • Annual attendee at the National Dental Team Conference, collaborating with cross-functional teams to exchange best practices in patient care
  • Completed CPR and Basic Life Support (BLS) certification as of 2018 through the American Red Cross
  • Leadership role as Mentor in office-based training for new dental assistants starting in 2017, training 14 team members
  • Active member of the Dental Implant Assistants Association (DIAA), attending 16 workshops on advanced implant procedures
  • Attendee at the Midwest Dental Conference, engaging with dental innovation and technology experts for skill advancement
  • Committee member, Dental Phobia Support Group, providing patient support strategies and stress reduction techniques
  • Trained in OSHA and HIPAA compliance through 14 annual workshops with the American Dental Education Association (ADEA)
  • Monthly contributor to program, sharing insights and articles related to dental patient care and technology
  • Completed annual continuing education courses with the Academy of General Dentistry (AGD) to maintain certifications and boost performance
  • Participant in the annual OSHA dental updates hosted by framework, ensuring fully compliant safety standards and patient safety in the clinic

Certifications

  • Electronic Health Records (EHR) for Dental Assistants Certification
  • Infection Control (ICE) Certification by DANB
  • Microsoft Certified Systems Engineer (MCSE)
  • Radiography Certification from system
  • Fluoride Application Certification from procedure
  • OSHA Dental Office Compliance Certification
  • First Aid/CPR
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certificate in Dental Infection Prevention & Control from process

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