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Skills

  • Process improvement
  • Operational improvement
  • Team building
  • Communications
  • Regulatory compliance
  • Conflict resolution
  • Advanced knowledge of dental terminology
  • Dentrix software proficiency
  • Adaptation of new dental technologies
  • Customer service

Work Experiences

  • Achieved results in three years.
  • Communicated with insurance companies to verify patient coverage.
  • Alleviated billing errors.
  • Collaborated with dental suppliers to streamline order processes, securing discounts and saving the practice $9 on yearly supply costs.
  • Had an excellent attendance record and was always on time for work.
  • Assisted the dentist with chairside support, reducing average procedure time by 8 minutes per patient.
  • Contributed to a 80% decrease in patient return visits.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Transported Adobe Creative Suite to two years customer locations.
  • Achieved a 77% decrease in delivery times.

Summaries

  • Achieved a 100% compliance rate in infection control audits.
  • Advanced skills in digital X-ray imaging.
  • Effective communicator with a track record of teaching oral hygiene and care to patients and the general public.
  • Accomplished Dental Hygienist Assistant.
  • A knowledgeable Dental Hygienist Assistant with the ability to educate patients on effective oral hygiene, contributing to improved patient health outcomes.
  • Achieved a 45% improvement in patient adherence to at-home care.
  • Compassionate Dental Hygienist Assistant with a special focus on pediatric patients, achieving an increase in young patient retention and satisfaction by 48%.
  • Committed Dental Hygienist Assistant with proficiency in maintaining accurate dental charts, reducing administrative errors by 82%, and ensuring seamless patient care.
  • Attentive patient intake.
  • Competent Dental Hygienist Assistant known for effective multitasking, managing front desk operations and offering chairside assistance to ensure exceptional patient care.

Accomplishments

  • Used impression-taking techniques to assist in the fitting procedures for dental appliances, increasing patient satisfaction by improving fit accuracy in 2 cases.
  • Developed cross-functional collaboration programs with hygienists and administration staff, reducing appointment scheduling conflicts by 67%.
  • Trained junior dental assistants on proper instrument handling and sanitation, enhancing team readiness for complex surgical procedures.
  • Assisted in the administration of local anesthesia, resulting in 38% patient-reported comfort during procedures.
  • Developed a new scheduling protocol that improved patient appointment punctuality, reducing missed appointments by 80%.
  • Utilized software such as Adobe Creative Suite to perform digital dental charting, increasing data accuracy and improving workflow efficiency.
  • Completed Six Sigma in 2019, enhancing proficiency in assisting with dental hygiene services and contributing to an 83% improvement in team productivity.
  • Improved radiographic image quality through optimized machine usage, leading to clearer diagnoses in 16 cases.
  • Collaborated with team of 3 in the development of standard.
  • Provided pre- and post-procedure care by communicating detailed recovery instructions to 5 of patients, improving patient satisfaction scores by 15% over 2021.

Affiliations

  • American Medical Informatics Association
  • Academy of Dental Hygiene and Dental Assisting
  • Society of Human Resource Management
  • Association of State and Territorial Dental Directors (ASTDD)
  • Rotary International
  • Local Dental Hygiene Networking Group – Austin
  • National Association of Dental Plans (NADP)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Toastmasters

Certifications

  • Advanced Infection Control & Prevention Training for Dental Professionals
  • CompTIA A+ Technician
  • Coronal Polishing Certification - initiative
  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • EagleSoft Certified Practice Management Software Specialist
  • Project Management Professional (PMP)
  • Certified Dental Assistant (CDA) - metric
  • Registered Dental Hygienist (RDH)

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