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Skills

  • Team building
  • Regulatory compliance
  • Crime prevention
  • Situational awareness
  • Collaboration with Mental Health Professionals
  • Relationship development
  • Budgets
  • Inmate behavior modification tactics
  • Operational improvement
  • Project organization

Work Experiences

  • Based classification on risk assessments.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with initiative customers to determine their needs and deliver process service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved efficient resolutions to inmate complaints, successfully processing over 13 formal grievances with outcomes favorable to both parties.
  • Achieved a 36% improvement in shift readiness.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Cleaned prisoner holding areas to prevent the spread of disease or infection.
  • Achieved 82% higher staff engagement.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Contributed to a Excellence Award in correctional security.
  • Within Law Enforcement and Security, senior Certified Detention Officer and outstanding performer in stakeholder engagement and quality assurance.
  • Defensive tactics and suicide prevention have been extensively trained.
  • Consistently improved shift readiness by 69% through leading staff briefings, ensuring well-coordinated operations and strong policy enforcement.
  • Awarded the Outstanding Service Award from standard.
  • Bolstered early detection for high-risk detainees.
  • Inmate restraints and searches are something I've done a lot of.
  • Actively contributed to a 24% reduction in inmate altercations through structured peer mediation and conflict resolution training programs.
  • Clear understanding of process improvement and project management as well as data analysis training.
  • Dedicated to learning, growing, and succeeding in Law Enforcement and Security.

Accomplishments

  • Trained junior officers on the latest detention center policies, increasing department preparedness for high-risk scenarios by 32%.
  • Recognized by senior management for resolving method swiftly, contributing to operational changes that increased efficiency by 23%.
  • Achieved 35% reduction in contraband incidents by developing and executing more effective search procedures throughout the facility.
  • Streamlined inmate booking procedures by integrating Microsoft Excel, reducing processing times by 15 minutes per inmate.
  • Monitored live security feeds throughout each shift, documenting and responding to 18 suspicious events in real-time.
  • Mentored newly certified detention officers on handling escalating situations, which contributed to a 59% improvement in response timing.
  • Represented the detention center in inter-agency collaborative meetings to establish strong working relationships and seamless inmate transfers.
  • Facilitated smooth coordination for 13 inmate transfers in collaboration with external agencies, producing zero incidents of security breaches.
  • Managed a team of 18 detention staff, maintaining 24/7 security and monitoring protocols with high performance and zero safety violations.
  • Performed thorough checks of detention center equipment, identifying and recommending replacement of faulty devices that improved safety by 17%.

Affiliations

  • National Association of Field Training Officers (NAFTO)
  • Security Awareness Certification from category
  • Drone Surveillance Training Program from standard
  • National Alliance on Mental Illness (NAMI) - Crisis Intervention Partners
  • Association of State Correctional Administrators (ASCA)
  • Association of Information Technology Professionals
  • National Association of Social Workers
  • Association for Conflict Resolution (ACR) - Detention Specialist Certification
  • American Heart Association - CPR & First Aid Membership
  • National Gang Crime Research Center (NGCRC) – Gang Specialist Certification

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Certified Jail Manager (CJM) – by American Jail Association
  • Advanced Tactics Training Certificate for High-Risk Transport Operations
  • Correctional Health Care Certification (CCHP) by National Commission on Correctional Health Care
  • Criminal Justice Information Services Security Awareness Certification
  • Narcan Administration Certification for Opioid Overdose Intervention
  • Advanced Restraint and Control Techniques Certification
  • CompTIA Security+
  • Defensive Tactics Certification by Northwind
  • Law Enforcement Firearms Proficiency Certification

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