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Skills

  • Supervision
  • Hardware evaluation
  • Product testing
  • Project management
  • Method equipment
  • Project organization
  • Waterproofing methods
  • Clerical support
  • Dinner service planning
  • Extremely organized

Work Experiences

  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
  • Achieved zero defects during inspections.
  • Conducted an initial client assessment and analysis to begin the research process.
  • Process helped me achieve $115,000.
  • Collaborated with architects and interior designers to select appropriate tiling materials for high-end custom installations, enhancing client satisfaction.
  • Did a thorough inspection of the installation areas to make sure there were enough supports in place and that there were no moisture issues.
  • Achieved a 19% improvement in efficiency.
  • Collaborated with engineers and site managers.
  • Used a variety of adhesives to adhere foundation, flooring, and wall materials together.

Summaries

  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Versatile
  • Deadline-driven
  • Over 11 years of flooring industry knowledge and experience.
  • Focused on customer service
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Tiler with 6 years of successful project management and vendor management experience.
  • Resourceful
  • Innovative

Accomplishments

  • Introduced waste-reducing methodologies during installations, cutting material waste by 23% while enhancing project cost efficiency.
  • Assessed on-site measurements for irregular spaces, utilizing precision cutting tools to achieve perfect installations with zero rework required.
  • Achieved a 63% increase in customer satisfaction by resolving complex installation challenges and delivering high-quality finishes on time.
  • Reduced material waste by 47% through optimized tile cutting strategies, resulting in cost savings across 17 large-scale projects.
  • Applied expert knowledge in large-format tile installations to expedite commercial retail projects, accelerating completion by 30%.
  • Expertly laid tile for complex residential projects, achieving a zero-defect rating upon city code inspections for metric.
  • Increased sales 9% over several months.
  • Documented and resolved category which led to metric.
  • Trained a team of 4 junior tilers in safety protocols and advanced tiling techniques, improving overall team efficiency by 20%.
  • Effectively managed tile installation projects for clients in Atlanta, achieving on schedule completion with minimal defect reports.

Affiliations

  • Member of the Ceramic Tile Education Foundation (CTEF)
  • Building Finishing Contractors Association (BFCA)
  • Association of Information Technology Professionals
  • National Association of Floor Covering Installers (NAFCI)
  • International Masonry Institute (IMI)
  • Apprenticeship through procedure, 2019
  • International Council of Nurses
  • Technical Tile Installation seminar through Harbor & Co., 2022
  • National Tile Contractors Association (NTCA)
  • Lions Club

Certifications

  • Building Information Modeling (BIM) for Construction Professionals Certification
  • Competent Person for Fall Protection (CPFP) Certification
  • Tiling for Wet Rooms and Bathrooms Proficiency Certification
  • Ceramic Tile & Stone Association Advanced Level Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Tile Layout and Design Certification Northwind
  • Certified Tile and Stone Inspector, Cotney Consulting Group
  • NTCA Five-Star Contractor Recognition
  • Occupational Safety and Health Administration (OSHA) 30-Hour Construction Training
  • Tiling for Commercial Spaces Certification 2024

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