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Skills

  • Bill computation
  • Order delivery practices
  • Cash handling expert
  • Accounts payable/receivable
  • Business Development
  • Music showcase training
  • Tableside service
  • Positive learning process
  • Financial records and processing
  • Pet charting information

Work Experiences

  • Supported the needs of a 11-person wait staff who attended to the specific needs of countless customers on a daily basis for method restaurant with social relevancy and intentionality.
  • Created orders, documented special requests, and followed up with kitchen staff to ensure high-quality service and minimize complaints.
  • Worked efficiently to keep the dining room and work areas clean by busing and resetting 3 tables per shift.
  • Made sure the tables were clean and presentable with tableware, sparkling glassware, silverware, and linens.
  • Evaluated a 4 square-foot restaurant and lounge according to state and federal cleanliness standards.
  • Kept an eye on perishable items, removing milk and other products with expiration dates from stock to avoid illness.
  • Checked identification to enforce age restrictions for alcoholic beverages.
  • Evaluated meal preparation to ensure that special orders were created and that cooking procedures were followed.
  • Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
  • Double-checked food trays against customer orders and added missing items to avoid trips to the kitchen.

Summaries

  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Gourmet Food Server with 6 years of successful team leadership and vendor management experience.
  • Customer experience is known to be enhanced by this dynamic presence.
  • Looking for a challenging new role with a growing team where I can apply my expertise and extensive experience in software engineering.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Devoted Gourmet Food Server with 11 years of experience in metric setting providing quality service.
  • Expert in the field of food and beverage.
  • Strengths in process improvement and project management backed up by Food and Beverage training.
  • Top-producing salesperson and industry expert in Food and Beverage.
  • With extensive beverage and food knowledge, he is a fine dining expert and a cheese connoisseur.

Accomplishments

  • Identified
  • Reduced
  • Documented
  • Initiated a cross-training program for fellow staff, resulting in a 48% increase in operational flexibility and improved service delivery.
  • Monitored
  • Established
  • Integrated
  • Consulted
  • Trained
  • Proposed

Affiliations

  • Guild of Sommeliers
  • Society of Women Engineers
  • Chefs Collaborative
  • United States Bartenders’ Guild (USBG)
  • American Marketing Association
  • Association of Nutrition & Foodservice Professionals (ANFP)
  • Association for Supply Chain Management (APICS)
  • Association of Information Technology Professionals
  • International Food Service Executives Association (IFSEA)
  • Rotary International

Certifications

  • Certified Sommelier by Court of Master Sommeliers
  • Certified Executive Chef (CEC) by American Culinary Federation
  • Certified Protection Officer (CPO)
  • Advanced Wine and Spirit Education from Wine & Spirit Education Trust (WSET Level 3)
  • Food and Beverage Management Certification by procedure
  • Wine Certification through category
  • Certified Public Accountant (CPA)
  • Certified in Food Safety Management Systems (HACCP or SQF) by system
  • Hospitality and Tourism Management Certification by category
  • Salesforce

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